Question about Creative Labs ZEN Vision:M Digital Media Player

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My creative zen works when plugged in but doesnt charge

My creative zen will work when plugged into the ac adapter to the wall but will not charge while plugged in.

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Your battery could be worn out and need replaced. You can find a replacement battery on google and dis-assembly instructions here http://www.anythingbutipod.com/archives/2006/02/how-to-disassemble-the-creative-zen-vision-m.php

Posted on Jul 03, 2009

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1 Answer

Battery icon dont show.


Make sure that the battery makes firm contact with the charging connector. I had the same problem, but after cleaning the contacts and pressing the battery towards the contacts, it started working again. It may be necessary to put a thin piece of material between the back of the battery to increase the contact pressure of the battery and the charging connector

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When I plug it in to charge the player, it says "docked" as usual, but then it turns itself off and acts like I've disconnected it. It says "Low Battery" and shuts down.


The zen need a full charge... if you have an ac adapter plug it in for at least eight hours. if you don't have an ac adapter plug it in via USB to a DESKTOP computer (not laptop) and try to use a differnt usb cord (creative doesn't always include a powerful enough cord to get the zen out of that low power state)

refer to creative.com/support and look up info on your model to see if anyone else has your issue

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Creative has wall outlels chargers, also car chargers, they work very good and are very cheap to purchase, go on line with Creativ

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1 Answer

Creative not charging


there seems to be a problem with the batteries for the Zen. I have just sent mine in for warranty work as it will work if you have it plugged into an AC adapter but it won't work as soon as it's unplugged even after charging all night. The USB will not charge it either. Creative has sent a replacement unit, but there is a serious problem with the battery.

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1 Answer

Doesn't turn on


If charging by USB is not charging your player enough to even be able to power up, then you're going to have to get hold of an AC wall charger that plugs into the ZVM's round DC-IN jack (on the sync adapter). PSP chargers work perfectly, if you have one. Let it charge for a few hours this way, then post back.

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do you have an ac adapter? battery might just need to be fully charged.

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You need to do a full charge. if you have the AC adapter plug it in to a wall. Otherwise you need to plug it in to a DESKTOP computer (not laptop) with a more powerful USB cord than came with the device (if you don't have one then just try the one that came with it).

Leave it for a few hours and it may be able to come out of that state... it worked for me on my Zen Vision M 30 GB

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1 Answer

Zen vision M wont dock


Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize
http://www.anythingbutipod.com/forum/showthread.php?t=10960

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2 Answers

Player will not power up


I think this is more a Microsoft problem than a Creative problem. Seems WMP10 has issues w/ Zen. Considering MS is competing with this device, they may be lacking on it's support. What does MS care if your CREATIVE product doesn't work? They'd say just buy Zune to ensure compatibility.... and now you see the problem of a monopoly for PC OS.

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