Question about HP OfficeJet 7310 All-In-One InkJet Printer

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"Remove and Check cartridge on right"

I replaced my black ink cartridge. It told me to remove it and check it several times, then finally I somehow managed to get it to work. A couple of days later, it spontaneously started giving me the same error message again, and I can't get it to work this time. I really really need to be able to print ASAP and I don't want to have to change everything to dark blue. This is an HP Inkjet All-in-One 7310.

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I had this problem and thanks to this and other forums discovered the root cause was a small plastic retention tab on the carriage that holds the spring. Fortunately, my flex cable was not damaged so I fixed this with $5 of quikplastic.

Attacheda are pics of what I did but in a nutshell, I formed the quikplastic through hole where the plastic tab used to be, around the spring and sandwiched the carriage on both sides. After it cured, I had a piece of plastic/expoxy which could hold the spring in place while still allowing print cartridge to be installed.

It's been 5 days as of this post and printer has been working fine (fingers crossed that it stays that way).

This $5 fix + 15 mins of times sure beats buying a new all in one.

Hope this helps someone in same boat as me.

http://s249.photobucket.com/albums/gg204/MS64MEE/OfficeJet%207310/

Posted on Oct 18, 2010

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Probably the metal spring inside the printer chute is out of place - I had to adjust onto the plastic ridges inside - see HP website solution at:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01423559&cc=us&lc=en&dlc=en&product=391189

Good Luck!

Posted on Jul 24, 2009

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