Why does my machine photo copy but does not print jobs sent by computer

Apart from the ways listed above you can copy documents simply by photographing them with a digital camera. I recently copied several documents this way and sent the files by email. I could equally have printed them.

Fax machines also are capable of producing copies though the quality is more draft than photograph.

If you are able to print normally from this model, despite the 'stuck' faxes, then it could be that you have been sent a document that is not the same size as that in your tray. Try cutting A4, if that is what you have, down to 'legal' and see if will move on to next page. If this works, cut some more and print job till finished.
If the above makes no difference, you may have to do a memory reset to clear a corrupt fax record. Caution! this would clear all faxes queued in your machine.

All you need to do is uninstall your printer to remove everything and then try re-installing again because otherwise it may be difficult for you to cancel all jobs at once.

Kill the job on computer that sent the print job. If the job fails to clear you can stop and start the print spooler

Right click My Computer > Manage > Services.
Right click Print Spooler > Stop then Start. That should clear the job.

Same principle pertains to a network printer, but needs to be done print server.

If you don't have a manual, you can find one here

My guess is either on the printer or the driver. Skimming the manual, it doesn't seem that you can set the default number of pages printed per sent print job on the printer, but that is something I would look into. This is a nice office printer, perhaps the printer is set to print multiple copies of everything it is sent. You could determine if it is the printer or driver/computer by printing to it from another computer.

If it is the computer, go into the control panel and select the properties for this printer. In there, check if the number of copies is improperly set to 5. This would happen for every print job sent from this system.

Does it print 5 copies of documents sent from different programs (i.e. Web Page, Word, Excel)? Quite possibly, one time you set it to print 5 copies and that application retained that as default. In that application, rather than clicking "print" click "printer setup" and look through the settings to see if it is requesting multiple copies.

I am 95% sure one of these three solutions will solve your problem.

First of all make sure your network cable is connected properly and has not come loose.

Most likely though is that the IP address has changed .
Do you know your printers IP address? Have an old copy of the configuration to compare it to a new one?
That machine is notorious for changing the IP address and I really suspect that is the problem.
You can try turning it off and back on.
You can check the job status queue and be sure the machine is not holding a job . It could be " held for resources." What that means is a job was sent to the printer and the print driver and settings on the printer are different. I will not print if those settings are different.
By that I mean, on the print driver, it sends a job for 8 1/2 x 11 plain paper. The machine settings say it has 8 1/2 x 11 bond paper or visa versa. If the settings between your computer and printer are different it will hold the job until they match. Look on your printer screen and be sure the tray settings are correct.

turn off and reboot your computer and the printer

We are buying a new machine! The price of the motor and labor is more than the machine is worth.

Press the printer key. The printer screen will appear, and reset job will be an option. You must clear the print queue on the computer or it will just get sent again.

Sounds like you have your copier connected as a printer also. If so, someone has sent a print job to it using the wrong driver. Check the print ques to everyone connected & delete the print jobs. Delete all print jobs from the copier as well. The other solution is to disconnect the print cable from the machine & let it print the job it has in storage. The problem with that solution is that a 2 page document can turn into a 200 page document when the wrong driver/printer has been selected. Good Luck!!