Question about Microsoft Xbox 360 Console

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Xbox will not read any game or dvd

The xbox360 will not read any of my disc I put into it, DVD or xbox360 games alike. The power turns on on but when ever I put a disc in all I get is the xbox360 main menue screen. I tried to get dust of the disc scanner but that didnt work. I also tried plugging the xbox360 into a seperate outlet in a different wall from where the receiver was plugged into and still I could not get any type of game or any other disc to play. Please help I am desperate!!!!Halo rules

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  • Microsoft Master
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You did everything I would have done, honestly your going to need to change out the laser in that drive or the whole drive itself, either can be bought on Ebay

Posted on Jun 25, 2009

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  • Master
  • 2,777 Answers

It sounds like your DVD drive has failed, this is fairly common. There is a good chance it is still under warranty from microsoft. Give them a call at:

800-4-My-Xbox

If it is not under warranty you can replace the dvd drive itself, google xbox 360 replacement parts. It's not too difficult if you are technically inclined.

Posted on Jun 25, 2009

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My xbox wont read any discs


Maybe1)The Xbox 360 does not recognize a disc in the DVD drive

2)Disc is "unreadable" to the Xbox 360

3)DVD drive tray will not respond or move

Every issue has its own unique cause. A disc with scratches could be an issue. You should have no problems getting this issue fixed. See if another disc does the same thing.
It most likely says "Unable to read disc" because it probably can't read the disc! If I were you, I would try cleaning off the disc you are using, then putting it back into theXbox 360 and try again. It may also be scratched repetitively, which cannot be fixed and you may need to buy a new copy of the disc.The disc is the incorrect region - DVDs come in formats called "regions." These regions match the region specified in the software of the DVD player. Some games also have these regions. If the region of the DVD and that of the player do not match, the disc will not play.

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First some basic steps to troubleshooting

1) Restart your console.
2) Check for loose cables.
3) Pull out all the cables, and get them back in.
4) Take out the hard-drive, and put it back in. Repeat this 4 times.

Try to use several similar Xbox 360-compatible discs in the console to determine whether the disc that you are using is causing the problem. To test whether the problem is caused by a specific disc, use a disc of the same type, such as a game disc, DVD movie, or music CD. If the problem does not occur when you use other discs, that specific disc might be the cause of the problem.

For disc-specific issues, check the disc for any visible signs of damage or dirt. Hold the disc by the edges without touching the top or bottom surfaces with your fingers. Clean the disc by using a soft cloth. Lightly wipe from the center outwards. Do not use solvents or chemicals to clean the disc.

If you suspect that the Xbox 360 device could be causing the problem you can follow these steps

1. If you have access to another Xbox 360 console, try to play the disc on the other console. Or, if the disc is a CD or a DVD, try to play the disc on another device, such as a CD player, a DVD player, or a computer that is equipped to play CDs or DVDs.

2. If you have an Xbox 360 Hard Drive (HDD) or Memory Unit (MU) attached to the console, turn off the console, and remove the HDD and any attached MU. Then, turn on your console, and try the disc again. If this seems to resolve the problem, turn off your console, reattach the HDD and MU, and then delete any saved games for the game that is causing problems.

If this does not resolve the problem but removing the hard disk does, clear the hard disk drive cache

To clear the cache, follow these steps:

1. Move to the System Settings section of the Xbox 360 dashboard.
2. Select Memory.

Highlight a storage device.Do not press the A button, Press the Y button to view the Device Options screen, Select Clear System Cache, and then select Yes to clear the cache.

I presume you do not have a hacked version of Xbox 360 because this problem is prevalent with Xbox 360 dvd drives which are hacked also if the above steps do not resolve your issue, please send your Xbox 360 to Repairs, call up MS support and check for the charges of Repairs in case your Xbox is not covered under warranty.

Let me know of this helped and please do take time to rate my solution

Happy Gaming, Happy Holidays

Regards
KreativeGeek

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not much u can do send it in no warrenty, no problem over heat the thing intill u get three red lights and make sure it has red lights and microsoft will fix it for free

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