Question about Dymo LabelWriter 400 Thermal Printer

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Dymo 400 was working fine, then I had to unjam

Dymo 400 was working fine. Put in a new roll of labels which and part way through the roll there was a jammed group of labels. I had to take the front of the machine to get the labels out - about 5 stuck labels. Now it will appear to print a label but nothing is printed, label does advance but there is no text. Did I damage the circuits when I was struggling to get the jammed labels out?

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You probably didn't damage it, it sounds like you may have knocked loose the thermal printing portion (which is the most important part). There is no easy way for you to repair this but Dymo will usually do it for free under warranty. Their phone number is:
(203) 588-2500

Posted on Jun 25, 2009

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The print is faded at the bottom of the card


If the problem started when you changed label rolls, the problem is most likely the newly installed label roll. In the picture below is an extract from the Dymo Users Guide going over print quality issues.


print-faded-bottom-card-zmrcie2n3v24ueyfpwhleqwi-2-0.jpg

Dec 17, 2014 | Dymo LabelWriter 400 Turbo Thermal Printer

1 Answer

Dymo LabelWriter 450 Twin Turbo - Until recently worked fine from both sides. Suddenly, no longer printing from left - prints half a label, then stops, then error message says Out of Paper, the blue light...


See if it still happens using a fresh label roll. From the Dymo 450 User Guide the common causes of poor print quality issues.

Poor print quality is most frequently caused by one of the following:
• An old roll of labels
• Labels made by a manufacturer other than DYMO
• Labels where the thermal coating has been compromised
• A dirty print head
First, make sure you are using DYMO-branded labels. Do not use third-party labels because the thermal coating on other labels has a different sensitivity than DYMO-branded labels. Also, the perforated holes between the labels made by other manufacturers are frequently not detectable by LabelWriter printers.
If the print quality becomes faint, small dots of white appear scattered through the printed characters, or light and dark patches of printing appear, you are probably using a faulty roll of labels. Try using a different roll from a fresh box. If the second roll prints correctly, the problem is with the first roll of labels.
Another possibility is that the LabelWriter print head needs cleaning. Every LabelWriter printer comes with a cleaning card. See "Caring for Your Printer" on page 17 for information about the
LabelWriter cleaning card.

Sep 13, 2013 | Dymo LabelWriter 400 Turbo Thermal Printer

2 Answers

What is the life expectency for these? Mine doesn't come on even with the AC plugged in


We've had our Dymo 330 Turbo for years and still use it daily to print all our address labels - never had a problem with it. They come with a 3 year warranty, so I guess Dymo thinks they're going to last at least that long.

If the power supply has had it you can get a replacement power adapter but if the machine has had it then time to get a new one I think.

The 300 series was discontinued years ago, and even the 400 series has now been discontinued and replaced by the Labelwriter 450 series.

Oct 24, 2009 | Dymo LabelWriter 330 Thermal Printer

1 Answer

Labelwriter 400 was working fine. Then put in a new roll and it stopped working. Every time i get a Print Error and it doesnt print at all. Unplugging the wires results in printing 1 label and spitting out...


Have you checked that the labels are suitable for this model. There is a code between each label that sets the printer up. If its sending the wrong code then the printing will be eratic or non existent

Aug 10, 2009 | Dymo LabelWriter 400 Thermal Printer

1 Answer

Dymo 400 labelwriter does not print unless shut down and rebooted


It could be how you have loaded the labels. If you have loaded the labels and there is a small gap between the spindle and the roll, it will print one label and give a error-printer message and stop working until you unplug it for 30 seconds and plug it back in. I would reload the labels from scratch and ensure there is no gap.

Feb 17, 2009 | Dymo LabelWriter 400 Thermal Printer

1 Answer

Spits out multiple blank labels and reports a printing error


I just fixed my coworker's Dymo, which had the same problem. I hope this helps: if you've ever fed it labels in the wrong direction (upside down), you may have jammed it and left a piece of a label glued to one or more of the sensors that let the labelmaker know it's finished printing a label.

1. Disconnect your labelmaker
2. Disconnect/remove any unused labels and set them aside.
3. Remove the face plate (with the DYMO LabelWriter 400 logo)
4. Lift the gray plastic lip (labels go under this) and make sure there are no pieces of paper/labels in there.
Once I removed a piece of an old label and put the LabelWriter back together it started working well again.

Sep 23, 2008 | Dymo LabelWriter 400 Thermal Printer

1 Answer

CONTINOUS FEED


Use a DYMO Label/Writer Cleaning Card #60622. One should have come with your printer. Just remove the labels, run this cleaning pad through a few times, insert the labels, and print.

Sep 02, 2008 | Dymo LabelWriter 400 Thermal Printer

6 Answers

DYMO THINKS ITS OUT OF PAPER ....


New versions of the Labelwriter 400 (original and Turbo) do not take Generic Labels. It is an issue with the firmware Dymo have installed - it will only relabelwriter400.jpgad the genuine labels made by Dymo. currently there appears to be no work around to solve this isses.
The Dymo OEM labels have lines print on the back, if you use labels without these lines, the printer gives an "out of paper" error
The only printers in the Dymo Range that will take our generic labels are the Dymo Twin Turbo and the Dymo Duo (both the more expensive from the range).
Dymo have only made this change in the last 6-8 months, old 400's will work with cheaper generic labels

Aug 09, 2008 | Dymo LabelWriter 400 Thermal Printer

1 Answer

How can I fix this problem?


My printer is only a few months old. I have used up all the label roll that came with the machine and have put in a new roll (99010) which is slightly slimmer than the original one. I have selected the correct roll number from the list but the machine will not recognise it. It stops printing before the wording is complete and stops past the perforations (1/4 way into the next label). HELP!

Aug 05, 2008 | Dymo LabelWriter 400 Thermal Printer

1 Answer

Continual feeding of labels?


the settings of the printer must have been changed

May 20, 2008 | Dymo LabelWriter 400 Thermal Printer

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