Question about Maytag Neptune MAH5500B Front Load Washer

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A Bad Machine

Some of the lights are off on the control broad and the Start/Off botton is not responsive thus can not start the machine. Also seems like water is not drained completely.

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Re: A Bad Machine

I see that both of you have almost the same problem, and the same hatred of the Neptune. I hate to say it, but your view of Maytag wont be any better after this discussion. Sounds like both issues are computer board related. Either the motor control board or the console control board have went bad on your units. Problem is, they are VERY expensive. You may want to look on ebay for the parts, and if you feel up to it, go for it yourself. If you have a service tech come to do it, it will kill your wallet. And just to put your mind at ease, these Neptunes killed Maytag (even though they had the right idea). Whirlpool now owns Maytag, and they are doing a very good job in trying to bring back the Maytag rep. Let me know if you need further help. JIM

Posted on Nov 21, 2007

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Frigidaire front load washer model number fafs4073nwocompletely dead no likes no response have power to the machine help


Power If your washing machine won't start, begin by looking at the power source. First of all, is the washing machine plugged in? If it is, has it tripped a circuit breaker or blown a fuse? Check and reset the breaker (or replace the fuse) if necessary.

Lid Switch The main control for the washing machine is the switch inside the lid. If this has stopped working for some reason, your washing machine won't start. It's not especially difficult to troubleshoot this on a washing machine. You might have to open the top to access the switch. With the power on, depress the switch and listen for a click. If you don't hear one, the switch MAY BE BAD and will need to be replaced. Confirm defectiveness with a multi meter checking for continuity OHMS. An open circuit reflects a bad switch..
If the switch works but the washing machine still won't start, check to see if your washing machine has a special fuse for the lid switch. It will usually be inside the control panel. If it's blown, you'll need to replace it before the washing machine will start.

Door Interlock The problem could be with the door interlock. If the lights come on but the machine won't start, this might well be the cause. This could either be down to the wiring that runs to the door interlock, or the door catch not activating the interlock itself.

Timer Knob Some models of washing machine use a mechanical timer knob and won't run until the water in the machine has filled to the selected level. If the knob doesn't line up properly with the graphics on the control panel, you can try to troubleshoot the washing machine problem by advancing the timer a little. When you've done this, pull it out a little way and see if the washing machine will start properly.

Push start switch may need to be tested with a multi meter for continuity OHMS should show a closed circuit when pushed in or turned on.
The start switch on some top load washers is often part of the timer and is activated by pulling out on the timer knob. Although not normally available as a separate part, the switch can be tested for continuity with a multi-meter. You will need to remove power from the appliance and then locate the correct timer contacts as noted on the wiring diagram. On some electronic controlled models, the start switch is a momentary contact type switch located on the control console. You can test this switch for continuity with a multi-meter when the push button is held in

Overheating If you've run several loads, one after another, without any problem but suddenly find your washing machine refuses to start, overheating could be the cause. The simple way to discover whether this is the problem is to give the machine ample time to cool down, say for a couple of hours, and then try it again. If it works fine, overheating has been the problem and you may have a motor with bad windings.
By the way my advice is free cuz God is good!

All washing machines use a motor that is responsible for spinning and agitating during the cleaning cycle. Many top load brands use a reversing motor which means the motor spins in one direction for agitating and another for spinning and draining. If the motor does not start, but makes a humming or buzzing noise then it may be defective. To verify if the motor is at fault, remove the drive and /or pump belts and then try to start the motor again. On direct drive models, you will have to disengage the pump and the direct drive coupling to the transmission. If the motor starts, then the problem is with the transmission or the pump and can be further diagnosed by reconnecting each one individually. If the motor does not start or continues to hum or buzz, then it will need to be replaced


If the control board does not provide the proper voltage to the drive motor, fill valve, drain motor or door lock then the washer may not start. The main control board on most washers is complicated and difficult to diagnose without proper test equipment and procedures. You can visually inspect the control for signs of electrical arcing or burned or damaged components on the board. You should use caution when replacing a control board as sometimes the burned components are caused by external component failures.








May 09, 2015 | Frigidaire Washing Machines

1 Answer

I have an LG frontloader washing machine, all the buttons are disabled and there's an error message "CL" on the screen. please assist.

CL is for control LOCK look at the bottons there is one that you will press a hold to lock or unlock the control////it is so no one will mess with you cycle after you start it ...childern ect.....if you can't find the botton go to manual look up locking control panal....good luck

Feb 01, 2011 | LG Washing Machines

1 Answer

I'VE WF8550NGW, THE START/PAUSE BOTTON NOT WORKING while washing for the first time, during spinnig it was making loud noise n moving a lot. so i tried to pause, it dint so i switched off (power off...

did u level the machine before you started it with a level? if you did not then u would need to level the machine because this would throw off how the machine spins which also on a samsung would cause it to not to start up again. If your machine is 3-4 days old then it is also under warranty and you can easily call for them to come fix the machine. Please right back if you do not have the warranty on your machine and ill instruct you how to get to the technical manual located on the inside of the machine thanks again.

Nov 07, 2010 | Samsung Washing Machines

1 Answer

My whirlpool duet washing machine has the red light control light on how do i clear this to start machine

hold the botton on the right that says (end of cycle signals) for 3 seconds and it will clear it,it a safety botton to keep kids away from playing with the washing machine,it locks it down

Feb 06, 2010 | Whirlpool Washing Machines

1 Answer

My washing machine is presenting LE error, I have already replaced part # 6501KW2002A - Hall Sensor Assembly. I try running QC test, I have cleaned filters on back of machine, I have drained off the water...

LE = locked rotor. Replacing most common problem (hall effect sensor) didn't work.

1. Is rotor really locked?
2. Does control board simply think rotor is locked?
3. Is wiring good?
4. Did you install a defective sensor?
5. Is circuitry on control board bad, and reading sensor wrong?
6. Do you know any good repair people who are good with high tech? I do. . . ME!

Good luck.

Jun 19, 2009 | LG Washing Machines

2 Answers

Soil level light cycles by itself.

unplug the machine. take the computer broad out of the control switches. Clean the resadue off both sides of the broad, with a small amount of hydrogen peroxide and a q-tip. Dry it off !!!!! put back to getheir and turn it on. that should fix it!

Apr 05, 2009 | Kenmore Elite Oasis 27052 Top Load Washer

1 Answer

Don't start

It doesn't work at all If your washer doesn't seem to work at all, check these:

No power
Lid switch
No power Check to see whether power is getting to the washing machine. Is it plugged in? Has a fuse blown or is a circuit breaker tripped?

Lid switch If the lid switch is defective, your washer can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washer to get to the switch. If it's defective, you need to replace it.

Some machines have a special lid-switch fuse near the lid switch, inside the control panel. If this fuse blows, the unit won't fill with water until you replace the fuse.

Aug 10, 2008 | Kenmore Oasis HE 27082 Top Load Washer

1 Answer

Kemore elite 21082

It certainly does sound like the main control, this is the most common part (electronically speaking) also there is the display board(s) directly behind the control panel. This PC relays user inputs to CCU (located on top of washer ---middle rear). I havent replaced a faulty display board yet out of the 50+ ive serviced. Doesnt mean its not bad. If you have any questions feel free....

Nov 13, 2007 | Kenmore Elite 21082

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