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Tomtec mp3 player wont turn on, it only flashes

I have a TomTec touchscreen mp3 player that wont turn on. When I want to turn it on it flashes a white screen and immediately turns off again. It does the same when I plug it into my USB port. I have no idea what to do because resetting it doesnt work. I opened the thing up but I can't really see inside either because the battery is glued to the rest of the player, I can't remove it.
Please help ='(


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ive got the same problem everytime i try it tells me to **** myself then it tells me to **** it

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SOURCE: Creative zen vision won't turn on

Q. Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

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SOURCE: my mp3 player won't turn on

Make sure the hold/lock is not engaged
Try another USB port
Reset the player

If that fails:
Download the newest version of the Philips Device Manager: - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

If still nothing:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

If these methods fail, call Philips to see if you are still in-warranty.

-Tha Mp3 Doctor

Posted on Apr 02, 2009

  • 1 Answer

SOURCE: new Coby MP822-4G MP3 player frozen on Welcome screen

I tried to contact Coby via their website email links (General and Techsupport) to no reply. I returned it for a full refund to the store and bought a Emerson. That worked.

Posted on Nov 03, 2009

Testimonial: "Thanks for you approach. I did the exact same thing! Yet, the Emerson I got had problems of its own that lead me to return it after 2 weeks."

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