Question about Dell 1600n All-In-One Laser Printer

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Dell 1600n and vertucal line while scanning

Our company uses Dell 1600n as a primary hub for printing, copying and scanning. However, lately all the scanned copies have a black vertical line in the middle of the page. We changed a toner, just in case, but nothing was resolved. Cleaning didn't help either. The line happens only while scanning, whereas copying and printing is fine.

Any comments as how to fix the problem would be appreciated!


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  • 3 more comments 
  • ANLaw Dec 04, 2007

    Our office has the same problem. It is only through the ADF, so we know that is where the problem originates. What do we need to do to fix it?

  • Jim Kainen Jan 20, 2009

    Mine does it only while faxing, not while copying with the ADF.

  • Anonymous Jan 24, 2009

    need a solution!

  • Anonymous Apr 09, 2009

    I have the same problem. Used doc feeder & flatbed but it does not work.

  • Anonymous Mar 16, 2014

    We just got an older Bizhub 211 and it prints and copies fine. I am using Win7 64bit. When I scan using Adobe Pro 10 I only get part of the page. Using the printer cable not a Network. Help?



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  • 4 Answers

Any difference between using the document feeder and just the flat bed?

Posted on Nov 29, 2007


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I have a dell 1600n printer. Though it prints but the copier is not functioning. The copier light does not come up. It brings a command, "Unlock scanner, then press cancel"

1) Remove the label completely from the scanner module by gently pulling it. The scan unlock switch automatically moves FORWARD to the unlock position.
2) NOTE: When you are moving the multi-function printer or do not intend to use it for a long period of time, move the switch BACKWARD to the lock position. To scan or copy a document, the switch must be unlocked.
Please see page 4 of the owners manual for more details. Here's a link in case you've lost yours:
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Hello! Unfortunately, Dell printers mainly supply Windows drivers on their website. To print to this printer, your new iMac will probably pull a generic driver to use with the printer. It should still work no problem, as you're saying, however you won't be able to use the software that's available on the PC. The downloads available for your Dell printer are here:
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You can tell by clicking that link and looking under Operating System that only Windows operating systems are available, as well as the software shown below, which is only made for Windows based systems. As for the PaperPort software, that program is made by a company called Nuance. When you purchased your printer, you most likely received a trial or full OEM version from Dell along with your new printer as a software bundle deal. From what I can see, the software is only Windows based. Sorry!

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One way to see if you have the PS driver already installed, is to (in Windows XP) start>control panel>printers and faxes>in here look for an Icon that represents your printer that has PS in place of the PCL. If this is installed then when you go to print your docuement, choose this icon to print with.

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As a side note, not all printers have a PS driver available.

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I had the same problem as both posters.

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If it makes verticle lines only when using the document feeder it is most likely a dirty glass strip over the scanner light bar. If it makes verticle lines in all modes (printing, flat bed scanning/copying, receiving faxes) it could be the fuser or a dirty glass over the laser where ever the laser images to a drum roller (usually a larger green roller). It is possible that this green drum roller is inside the toner - if so - replacing the toner cartridge could fix it. Maybe you could try an old used toner to see of the problem changes - if so - it is very likely that a new toner would fix your print quality issue.

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