Question about Creative Labs ZEN Vision:M Digital Media Player

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Screen does not light up

My zen worked fine till i connected to the computer using IPOD cable...after this,the screen doesnt light up...plz help...i've tried reset,replaced the screen with another screen from an already dead Zen vision but in vain.

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The only other option is to replace the main board. Unless of course the replacement screen was broken.

Posted on Jul 03, 2009

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You probably got yourself a new iPod!
What the screen is trying to tell you is that you should sync your iPod to iTunes. To do that:
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Try restoring it...here's how...
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if windows doesnt recognise it, its pretty easy:

it happend to my gf. just go to the config screen in windows, system managment, computer managment and give your zen a new drive letter (like "X").

The problem we had was that windows gave the zen a letter that was already in use by some other drive.

after doing this, windows wil recognise it.


If it still doesnt work, just uninstall all creative zen stuff (drivers, programs, etc) and reinstall everything.


hope it helps a bit

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There is no repair service for a cracked screen - the whole player has to be replaced -sorry

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I had the exact same issue and this is how i fixed it.
go to the zen website and download the latest drivers.

  1. Turn off your player.
  2. Disconnect your player from your computer.
  3. Press and hold the Play/Pause button. Continue to hold the button while you perform steps 4 and 5. If you accidentally release the button, start the procedure again.
  4. Gently push a straightened paper clip into the Reset hole.
  5. Slide the On/Off switch towards the USB port and hold until the display lights up. The Recovery Mode screen appears with four options: Clean Up, Format All, Reload Firmware, and Reboot.
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If you are using Vista, here is a patch from Apple:
http://www.apple.com/support/downloads/itunesrepairtoolforvista10.html

If you're on XP, then just try reinstalling iTunes, or get the latest version HERE.(latest version 7.6.1.9)

Also try using a different port.

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hey, select your model from this webpage and do all the steps it suggests.

If after all that the ipod still doesnt work properly contact apple or your dealer for more help.

http://www.apple.com/support/ipod/five_rs/

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If that doesn't fix it try the USB cable

Screen Doesn’t come on anymore
http://www.anythingbutipod.com/forum/showthread.php?t=18859

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

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1 Answer

Screen going blank


http://www.anythingbutipod.com/forum/showthread.php?t=18859

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