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I can not see contents of my mobile phone and camera on computer

Earlier I was able to see the contents in windows explrer; but now though, it shows the name of camera and also mobile phone but it is not showing their files, contents etc. is it some virus? Last week my anti virus detected a virus on camera and phone but could not clean and asked to delete the file since then this problem is coming.

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Http://www.fixya.com/support/r4452762-remove_virus

Posted on Apr 05, 2010

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Posted on Jan 02, 2017

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Hi, You dont need a software to be able to view the contents of the camera on your computer. Just plug it to the computer using the usb cable and once it has been detected, RIGHT click on your computer's Start button and choose Explore or open windows explorer. From the new window, click on My Computer or Computer from the left pane. Under it, look for he drive associated with your camera and click on it to show the contents on the right. From there, you can now copy the contents of your camera to the local drive of your computer. Hope this helps. Thank you for using FixYa.

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