Question about Plantronics PL-CS55 Wireless Headset

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Static on Plantronics CS-55

I had configured the headset correctly i believe. I can hear others and others can hear me, but the issue is the users say that i sound far away and very staticy. I have tried every different channel dial, and volume using both the large and small changes. Any ideas?

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1. Check the configuration dial on the left hand side of the base to see if another setting works better. The recommended setting for most phones is 1.

2. Make sure your speaking (transmit) level is not too low. First, try increasing the volume on the telephone. Secondly, the master transmit controls are the ABCD switch settings on the bottom of the base. A is the lowest and D is the highest setting. You can fine tune this setting with the Plus (+) and minus (-) buttons on the back of the base that are above and below the picture of the microphone.

3. Double check the battery has a full charge. To check press down on the headset into the base station to ensure it is in the base in the correct position.

The Amber Charge light on the base will flash while charging and will stay solid amber when fully charged.

3 hours = full charge

Posted on Jul 20, 2009

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