Question about Sony Playstation 3 (PS3) Console

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My ps3 is trying to install the new update of 2.80 and an error of 8002F165 comes up and i can't cancel the installing of it

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As long as it is still in the downloading stage and not the installing stage then you can safely power down your PS3. Sometimes this happens if the server you are trying to download from is having issues... your best bet is to try again later.

Posted on Jun 25, 2009

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SOURCE: my ps3 is trying to install the new update of 2.80

Is it possible your bluray drive is not working. I had a similiar isssue where I took my PS3 apart and forgot to reconnect the cable.

Posted on Jun 25, 2009

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1 Answer

What does error code "8002F165" mean, when doing a system update

From what I can find the code means that the update data is corrupt. There are no great answers for this problem. There are a few things you can try but they all have limited success. The 1st option is to download the update from the internet and load it onto a usb flash drive and try updating it again or 2 back up your save game files and then reformat the hard drive then attempt to load update. If neither works then you should look at calling sony tech support if not for a fix for information as to your options. Search online for you closest repair shop.

Aug 02, 2014 | Sony Playstation 3 (PS3) Console

1 Answer

Did not finish upgrade err code 8002F165

How did you install the update? via internet or USB device? I offer free tech support over the phone if yo want I can try to walk you through. 972 217 6684

Try to boot up into your diagnostic screen....if it will let you.
In some cases you may need to replace the hard drive itself.

Dec 02, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

I had to download the latest update. got to 35% then came up with 8002F165. it won'let me go to the home menu. please help:(

it means the firmware file that you are trying to install on the ps3 is corrupted. you need to redownload it and attempt to update again.

Sep 24, 2011 | Sony Playstation 3 (PS3) Console

1 Answer


it freezes because your canceling the update its writeing data to the ps3. it is always bad to cancel a install in the middle of it on anything. ps3's usualy take a rediculous amount of time to download and install updates. i say start the update then leave it alone for a while if it takes more than 24 hours you deffinitly got a problem or years worth of updates to install

Apr 01, 2011 | Computers & Internet

1 Answer

PS3 Update successful,install failed,systemrebooted,error8002F14E

On the playstation 3 site error code tool says this code is an issue updating the PS3 sytem software. Try to start with the hard drive uninstalled then try again installed. If that dont help i would format the hard drive in a laptop and see if it helps. worst casr scenario you could dissasemble the PS3 and unplug tha battery on the main board and see if that helps. Good Luck

Nov 24, 2009 | Sony Playstation 3 (PS3) Console

3 Answers

How do I fix PS3 Error code 8002f165

i have sony ps3 error code 8002f165 and it wont update

Oct 27, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Trying to update to 3.0 but i get a 8002f165 error, it downloads the update but when it changes to installing it says that i have that error. i did update a hardrive a few weeks ago, but i don't think that...


Restore PS3 to factory settings and change your network settings:

Best Results: Reset your router, then give your PS3 a static IP address and go into your router interface, find the DMZ feature and put in the IP address that you gave the PS3, just make sure the IP you give it is within the DHCP pool of IP addresses.

The PS3 will now be sat outside the routers firewall giving you FULL access to internet content and gaming online.

Now test connection settings and you will notice you will now have an open connection to the internet.

Also check your cable connections.

Now try updating...!


Sep 02, 2009 | Sony PlayStation® 3 (60 GB) Console

1 Answer

My ps3 is trying to install the new update of 2.80 and an error of 8002F165 comes up and i can't cancel the installing of it and its in the installation process

Is it possible your bluray drive is not working. I had a similiar isssue where I took my PS3 apart and forgot to reconnect the cable.

Jun 25, 2009 | Sony PlayStation® 3 (80GB) Console

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