Question about Canon BJC 2100 InkJet Printer

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Print Qued--No Print--Cartridge Error Problem--?Prinerheads?

Document is placed in que to print. I get error message that cartridge is being installed... Close door and try again. I replaced cartridge with new one. Same error message. Could I have had a bad cartridge that gunked up printerheads? Tried to clean printerheads using maintenance, but printer does not respond. Is it possible for me to clean printerheads or do I need prof.?

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  • 2,306 Answers

It sounds like you need a new printhead, with that error the printhead is defective. The printhead is BC21E around $40.00

Posted on Jun 25, 2009

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Hey,I am a big problem.When I want to print...something, I can't print because I have an error. Look here what "the printer" sais:"An ink cartridge is not installed properly.Open the...


this like your cartridge has problem with connection
open printer cover/door
then disconnect your printer cartridge, both the color and black, then connect the cartridge again
close the printer cover/door
try to print again, if message still appear, it mean you need to change your cartridge with new one

Mar 17, 2011 | Canon PIXMA iP1300 Printer

1 Answer

10.1000 supply memory error


hi,
10.00X is the error code displayed when
  • Cartridge is not installed correctly
  • Use of refilled cartridges
in your case x is 0 which means that black color cartridge had a problem
problem may persist in slot holding black cartridge and /or in the cartridge

just do steps below

solution 1: check all cartridges are in right slot it is better to remove and fix it again

solution 2:
clean the surface of metal contacts with lint-free cloth
the image below will show metal contacts
c01994458.gif

solution 3: Insert the problem print cartridge into a different slot
Follow these steps to determine if the print cartridge or the slot it sits in is causing the error.
  1. Open the print cartridge door completely.
  2. Press the blue handle on the print cartridge drawer to release it, and then pull the drawer out completely.
  3. Remove one of the non problem print cartridges from its slot.
  4. Install the problem print cartridge into the empty slot.
  5. Install the other print cartridge into the slot of the problem print cartridge.
  6. Close the print cartridge drawer completely.
  7. Close the front access door completely.
  • If the error message persists , replace the problem cartridge with new one(problem is in cartridge)
  • If the error message is gone , contact HP to troubleshoot a faulty slot.
regards,
cseian

Dec 16, 2010 | HP Hewlett Packard LaserJet 3000dn Printer

1 Answer

How do i override an empty color cartridge so that I can atleast print in black?


There is an error in the control logic of the printer that you can exploit like this:

  1. Start printing your document, you will receive the error message "missing toner"
  2. open the front door and close it again, this will reinitialize the test cycle
  3. the printer will now print one page before verifying the toner content again
  4. after one page you get the"toner empty" message again. Reopen the door and close it again to print another page.

This is only an emergency workaround if you really need to print something black urgently, in the long run you still have to buy a new toner.

Apr 15, 2010 | Samsung CLX-3175FN Color Laser All-in-One...

1 Answer

The printer cartidge carrier keeps jamming. How


Solution
Follow these steps until the error message is resolved.
Step one: Turn the All-in-One off and on again

1. Press the On button ( ) to turn the product off.
2. Press the On button ( ) again to turn the product on.

If the error message is not resolved, continue to the next step.
Step two: Clear any paper jam
1. Turn off the product and unplug the power cord.
2. Turn the product around to access the back of the product.
3. Open the rear access door:
1.Locate the tab on the left side of the door and press it toward the right. The door will shift slightly to the right.
2. As the door shifts to the right, pull the door out slightly to release.
3.When the door is released, gently remove the door by sliding the door out and to the left.

4. From the rear access opening, gently pull the jammed paper out of the rollers.
5. Replace the rear access door:
1.Insert the two posts on the right of the door into the holes on the right side of the opening.
2.Press the tab on the left side of the door toward the right. The door will shift slightly to the right.
3.As the door shifts to the right, push in the left side of the door to lock it into position.
6.Reconnect the power cord and turn the product on.

If the error message is not resolved, continue to the next step.
Step three: Make sure that the print carriage can move freely
Follow these instructions to make sure the print carriage can move freely.

1.With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
2.Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
3. Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
4.Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found.
You may have to reach through the output paper tray to access the print carriage.
5.Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
6.Press the On button to turn on the product.

Step four: Remove the print cartridges
Improper placement or installation of the print cartridges can cause a carriage stall error condition. Follow these instructions to remove the print cartridges.

1.Make sure the printer is turned on.
2.Open the print cartridge access door, and then wait until the print carriage is idle and silent.

3.Press down lightly on the end of each print cartridge to release it.
*
The tri-color print cartridge is on the left.
*
The black or photo print cartridge is on the right.

4.Slide both cartridges out and place them on a clean sheet of paper.

5.Disconnect the power cord.
6.Move the carriage all the way to the left with your hand.
7.Close the print cartridge access door.
8.Reconnect the power cord.
9.Turn the product on, if necessary.

If the error message is resolved, the placement of the print cartridges caused the problem. Complete Step five: Reinstall the print cartridges. There is no need to complete any steps after Step five.
If the error message is not resolved, complete Step five: Reinstall the print cartridges, and then continue with the subsequent steps.
Step five: Reinstall the print cartridges
Follow these instructions to reinstall the print cartridges.

1. Make sure the product is turned on, and then install the proper print cartridges:
1.Hold the print cartridge so that the nozzles are down and the contacts face toward the printer.
2.Place the cartridge in front of the correct slot.
*
Tri-color cartridges are marked with a triangle and go into the left carriage slot.
*
Black cartridges are marked with a square or pentagon and go into the right carriage slot.

3.Push the cartridge firmly into the slot until it snaps into place.

2.Close the print cartridge access door.
3.Align the print cartridges.
1.Press OK at each of the prompts on the control panel to start print cartridge alignment.
2.After the page prints, alignment is complete.
4.Try the print job again to see if this step resolved the issue.

If the error message is not resolved, continue to the next step.
Step six: Make sure the control-panel faceplate is correctly installed
If the front panel faceplate (overlay) is already installed, and your product has been working for some time, do not attempt to re-install the faceplate. Press firmly on the faceplate to make sure it is fully seated, and then continue to Step seven: Plug the product directly into a wall outlet.
If the product has not been set up before, follow these instructions to make sure the front panel faceplate is correctly installed.

1.Position the control panel faceplate above the product.
2.Press down firmly on all edges of the faceplate to secure it.

3.Try the print job again to see if this step resolved the issue.

If the error message is not resolved, continue to the next step.
Step seven: Plug the All-in-One directly into a wall outlet
Follow these instructions to make sure that the product is properly connected to a suitable power source.

1.Make sure that the computer and the product have a three-prong power plug.
2.Unplug the power cable from the back of the product.
3.Unplug the product cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet.
4.Plug the power cable into the back of the product.
5.Try the print job again to see if this step resolved the issue.

If the error message is resolved, you do not need to continue with the rest of the instructions on this page.
If the error message is not resolved, continue to the next step.
Step eight: Perform a partial reset
Follow these instructions to perform a partial reset of the product.

1.Turn the product off by pressing the On ( ) button.
2.Unplug the power cord from the back of the product.
3.Plug the power cord back into the product.
4.Turn the product on by pressing the On ( ) button.

If the error message is not resolved, continue to the next step.
Step nine: Print a self-test page
Follow these instructions to print a self-test page.

1.Load letter, A4, or legal unused plain white paper into the paper tray.
2.Press the Setup ( ) button until Print Report appears, and then press the OK button. Self-Test Report appears on the control panel display.
3.Press the OK button.
The product prints a self-test report.

If the error message is not resolved, continue to the next step.
Step ten: Service the All-in-One

Jan 26, 2010 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

Error 1203


The error 1203 error message on the operator panel could indicate a problem with one of the ink cartridges. Please follow the steps given below:

1. Please make sure the All-In-One is powered on.
2. Pull the control panel towards you, and then open the cartridge access door. The print cartridge carrier moves and stops at the loading position.
3. Pull the old cartridges towards you, and then lift them out.
4. With the cartridges out of the printer, shut the access door and the control panel.
5. Power the printer OFF and then back ON.
6. Please check the operator panel to see if the same error has returned or if a new message has appeared.
7. If the message displayed is 1203, there is something wrong with the printer hardware.
If the message now displaying is Cartridge Missing, do the following:

1. Reinstall the cartridges into the printer.
2. Insert the color cartridge in the left carrier. Insert the black cartridge in the right carrier.
3. Push back firmly on the cartridges until they snap securely into place.
4. Close the cartridge access door, and then close the control panel.
5. If the 1203 message is still present on the operator panel, you need to insert one cartridge at a time to determine which cartridge is producing the failure.
6. With one cartridge in the carrier, close the access door and control panel.
7. Please check the operator panel. If the 1203 error is displayed, this cartridge is the defective item. If the Cartridge Missing message is displayed, the second cartridge is producing the failure.
8. Please replace the defective cartridge.

May 21, 2009 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Color cartridge errors


The only reason for getting error "PU IN CARTRIDGE" is that the cartridge is not installed correctly. Follow these steps to reinstall the cartridge which will resolve the problem:

Note: The same step can be performed for error "photo ink in use" but if this does not resolve the issue, you can try and change the cartridge.

Installing / Replacing the BJ Cartridge Follow this procedure to replace the BJ cartridge:
1. Make sure the MultiPASS is plugged in.
2. Open the document tray.
3. Lift the document guides to open the ADF (Automatic Document Feeder).
c555docguides.gif
If the ADF (Automatic Document Feeder) does not open easily, slide the document guides outward and then open the ADF (Automatic Document Feeder).
Or slide the Document Feed Lever to either the automatic or manual setting.
4. Pressthingtopress.gif. If installing the BJ Cartridge for the first time, skip to step 6.
arrowpointstobutton.gif
Caution: Do not try to manually move or stop the cartridge holder since this may damage the unit. Do not touch the components shown or any metal parts since this may adversely affect operation of the unit and/or affect print quality.

thingstonottouch.gif
The MultiPASS has an automatic protection feature that helps keep it from overheating. If the cartridge holder does not move, unplug the MultiPASS and let it cool for several minutes. Then plug it in again.
Press thingtopress.gifto move the cartridge holder.

5. Raise the blue cartridge lock lever on the cartridge holder and remove the BJ cartridge.
liftlocklever.gif
Caution: Discard the old BJ cartridge immediately according to the local laws and regulations for disposal of consumables.You may want to place it in a plastic bag to keep any residual ink from spilling. Spilled ink can stain any surface; protect yourself and your work area. If removing a BJ cartridge to use one of the optional BJ cartridges, be sure to store the BJ cartridge in the container provided with your MultiPASS. Otherwise the ink will dry and affect print quality.

container.gif 6. Remove the new BJ cartridge from its package, then remove the orange protective cap (1) and tape (2).
removetapencap.gif
Caution: Discard the cap and tape. Never attempt to reattach them to the BJ cartridge print head. Install the BJ cartridge immediately after removing the cap and tape. Spilled ink can stain any surface; protect yourself and your work area.
7. With the label facing outward, insert the BJ cartridge into the cartridge holder. Lower the blue cartridge lock lever until it locks into position.
lockinpos.gif 8. Press thingtopress.gif.
The cartridge holder moves to its home position on the right side of the unit and begins cleaning the BJ cartridge print head. This process takes about 55 seconds.
arrowagain.gif
Caution: Do not try to manually move or stop the cartridge holder since this may damage the unit.
9. Close the ADF (Automatic Document Feeder).
10. Close the document tray.
Note: If you need to unplug the MultiPASS, wait until the unit is in standby mode (date and receive mode displayed in the LCD). Otherwise the cartridge holder may not be in its home position causing the BJ cartridge to remain uncapped and dry out.

Feb 11, 2009 | Canon MultiPASS C530 InkJet Printer

1 Answer

Installed new ink cartridge/ still saying low color


try calling 1 800 421 6699 for US.
solution
try to remove inks, then reseat it..
then remove printhead, by pushing the latch on the upper right, then put it back in. be sure that it will snap. close the door with no inks. try to look at the message, if it has the same error, put the inks on it and close the door again.. then if you still have the error message, call the hotline no. and I'm Afraid that you need a Printhead replacement or defective ink issue...
they will replace it for free..

Feb 09, 2009 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

I haven't the manual for this printer color laserJet 2600n series,


document.tlSearch.tx.value=unescape("") s.gif s.gif
HP Color LaserJet 2600n Printer - Installing Print Cartridges When a print cartridge approaches the end of useful life, the control panel displays a message recommending that to order a replacement. The printer can continue to print using the current print cartridge until the control panel displays a message instructing to replace the cartridge. The printer uses four colors and has a different print cartridge for each color: black (K), cyan (C), magenta (M), and yellow (Y). Replace a print cartridge when the printer control panel displays one of the following messages: Replace yellow cartridge, Replace magenta cartridge, Replace cyan cartridge, Replace black cartridge. The control panel display also indicates the color that should be replaced (unless a genuine HP cartridge is not currently installed). Change the print cartridge
  1. Turn off the printer.
  2. Open the front door. c00315320.gif CAUTION: Do not place anything on the transfer belt (ETB), which is located on the inside of the front door.
  3. Remove the used print cartridge from the printer. c00315321.gif
  4. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. c00315322.gif
  5. Grasp both sides of the print cartridge by the blue handles and distribute the toner by gently rocking the print cartridge from front to back. CAUTION: Do not touch the shutter or the surface of the roller. c00315323.gif
  6. Remove the orange shipping locks and the orange shipping tape from the new print cartridge. Discard the shipping tape and shipping locks according to local regulations. c00315324.gif
  7. Align the print cartridge with the tracks inside the printer, and using the handles, insert the print cartridge until it is firmly seated. c00315325.gif
  8. Firmly close the front door. c00315326.gif
  9. Turn on the printer. After a short time, the control panel should display Ready.
    NOTE: If a cartridge is in the wrong slot or is the wrong type for the printer, the control panel will display one of the following messages: Incorrect yellow, Incorrect magenta, Incorrect cyan, Incorrect black.
  10. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions.
  11. If a non-HP print cartridge is in the printer, check the printer control panel for further instructions.
    NOTE: When replacing or changing a black print cartridge, a cleaning page will automatically print. This helps prevent speckles on the front or back of printed documents. A cleaning page can also be generated using the control panel or the HP Toolbox.

Nov 03, 2008 | HP Color LaserJet 2600n Printer

2 Answers

Hp psc2410xi


The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

    Aug 12, 2008 | HP LaserJet 5L Printer

    3 Answers

    HP photosmart3210 printer problem error message


    Hi,
    The issue relates to hardware of the unit ,
    unit can not be recovered or is almost certain to fail again, however we can Attempt to Recover Unit Once .follow the steps below .

    Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
    2. Open the cover of the product and remove the print cartridges.
    3. Close the cover and wait for the Insert Ink Cartridges message to display.
    4. Disconnect the power cord from the back of the product and the wall socket, then wait for one minute.
    5. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
    6. Open the cover and reinsert the print cartridges.
    7. Close the cover. If prompted, print a calibration page.
    8. Reconnect the USB cable, and try to print a print job from the computer.
    9. If the error is still there replace the unit.


    it might help.

    Thanks.

    May 17, 2008 | HP Photosmart 3210 Printer

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