Question about Western Digital My Book Home Edition 500 GB USB Hard Drive

2 Answers

Need help over my external Hard DrIVE

OKK, so my wd 500gb external harddrive worked fine.. I have a lot of important files up there, a lot of them.. Everytime I logged on to it '(Local Disk [f])MY BOOK..'..
Now every time I try it.. To laptop and to the PC it goes just "Local Disk (F:)" and when I go inside it's empty, like the data is gone all of the sudden.. When I click properties
it says capacity of disk 10MB..
I tried CHKDSK /f /r and etc.. But nothing worked.. Please if anyone can help, damn... I have a lot of files there that I need to get back :L
P.S. I ran to disk managment and it recognised drive F with 500 gb capacity, but when I tried explore.. it was empty again and than properties still 10mb capacity :L
I'd appreciate for any help

Posted by on

  • acid-burnN Jun 25, 2009

    Thnx Guys even though it seems that can't fix it..
    I mean I changed the drive letter, I go inside the 'Local drive W' and it says capacity 10.1MB.. But when I see it from Disk Managment there's this (DISK 1: 465.76GB FAT)...
    I just had some damn important files, and it seems they cannot be recovered.. I used Ontrack EasyRecovery Professional, went to Advanced recovery and waited for 5 h.. Now I see there R recovered Recycled-inside of it two files(info32, desktop.ini) and System Volume Information-an empty folder _restore(3C17C2EB-25FA-48FE-A60E-3DDE36010F0F) and the other folder _P54 that contains two files (change.log.1, and _HANGE.LOG)..
    I wont recover these files coz I know there wont be any difference.. I'm just curious, is it everything erased, my hard drive wont work anymore or something else..
    Wish there was a solution...

  • acid-burnN Jun 25, 2009

    Free Space:10.0 MB
    Total Size:10.1 MB
    and the other part told ya' from the managment and stuff.. :L :F



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Seems that the HD is starting to quit working. Try to change the drive letter (from F: to any drive letter). To do this, please follow the steps below:

Using your Windows XP computer:

1. Connect the HD to the computer.
2. Right-click 'My Computer' folder > Manage
3. Select Disk Management.
4. Write down all the drive letters that will appear on the screen.
5. Unplug the HD and you will notice that one of the drive letters will disappear (probably drive F:)
6. Reconnect the HD to the computer and once the drive letter appears again, right-click on it and there's an option for you to change the drive letter.

I would suggest for you to use the letters: W, X, Y or Z. So that you can make sure that it will not override other drive letters.

If you get the same problem, the best suggestion that I could give you is to bring the HD into any Data Recovery Center near you. The Data Recovery Centers are computer stores/shops that offers data recovery/retrieval.

Hope it helps and have a good day ahead!

Posted on Jun 25, 2009

  • Melvin Ramos
    Melvin Ramos Jun 25, 2009

    Hhmmmmm.....sorry to hear that. Well, since you already went to a Data Recovery Center and seems it's impossible for them to retrieve the files, we cannot do anything about it.

    But if you would like to use the HD, you may try reformatting the HD under the Disk Management. But remember, once you reformat your HD, all files will be erased.



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Sounds like the file allocation tables are corrupt. Try the free recovery program found here: and see if it finds your files. If so, copy them off to another location and reformet the external drive.

Posted on Jun 25, 2009


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