Question about Emerson Microwave Ovens
If it's less than one year old, it would be fully covered under warranty.
I'd suggest contacting the manufacturer to get it fixed free.
Otherwise, this is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.
Even though a door switch clicks, it may still be bad inside.
Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.
There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.
The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.
Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.
If the switch mount is broken, it's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.
For more help from Emerson visit here or get help using your appliance at 1-800-898-9020. Get help locating an authorized servicer or parts at 1-800-695-0098.
You can order parts from Encompass here or you can call them toll-free at 866-779-5835.
If a switch is all you need, we offer a universal type for only $5 postpaid which you can order here.
Many Emerson microwave owner's manuals are available for free download here.
Even though yours may not be there, there might be one close enough to help you .
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Jun 28, 2009
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Posted on Jan 02, 2017
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