Western Digital 250GB MyBook External USB 2.0 250 GB Hard Drive
Problem for Western Digital 250GB MyBook External USB 2.0 250 GB Hard...

My computer recognizes the WD but i cant view my files




By rickquezada on Jun 25, 2009

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My computer recognizes the WD external drive but I cant view my files. The driver says it is working properly. The same problem appears when connecting to another computer. Also, connected a different WD external drive and it worked. The problem may be the WD, but how can i troubleshoot? Thanks.
Comments:

Jun 25, 2009

- Thank you. I will try that.

Solution #1

posted on Jun 25, 2009
Somewhat Helpful)

chris22152

Rank: Master 
Rating: 83%, 6 votes
Sounds like to me you already did the troubleshooting. If you cannot get the drive to function properly on another computer and it has the same symptoms, then logic would say that it is your drive. Note to also use a different cable to make sure it isn't the cable. I would try it on at least two more computers to make sure, hopefully with at least XP and Vista.
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