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Freezer will not freeze except when using fast freeze

Freezer started to defrost. Green light is still on but changing thermostat has no effect. When I use the fast freeze the motor clicks on and the freezer cools perfectly.

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  • 3 more comments 
  • Anonymous Mar 12, 2014

    System is defrosting and not freezing

  • Anonymous Mar 21, 2014

    The fridge does not get cold. Have emptied to throughly defrost. there is power (function lights are on)

  • Anonymous Mar 21, 2014

    Freezer cools but does not freeze

  • Anonymous Mar 21, 2014

    Freezer cools but does not freeze

  • Anonymous Mar 29, 2014

    The coils keep freezing up. I can turn it off and defrost it and then it runs fine until it freezes again. What is wrong with it? The fan works and it cools just fine until it freezes over and I have defrost it on my own.



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  • 19 Answers

The electronic controller is faulty,make sure you have been supllied a freezer stat and not a refrigerator stat..

Posted on Nov 06, 2007


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1 Answer

Hi we have a norfrost chest freezer it is freezing everything but bread on superfreeze when we take it off of superfreeze it defrosted the bread

sounds like the thermostat is at fault or more than likely the refridgerant gas has partially escaped due to a leak, check te seals on the doors first. hope this helps.

Oct 09, 2016 | Freezers

1 Answer

I have a Skandiluxe CF 136 chest freezer & the orange (fast freeze) light is on all the time.

The compressor won't burn out just because it's running all the time. The plastic fascia pops out easily from behind(take the little panel off on the side) Set the thermostat to the middle of its range and switch the fast freeze off.

Oct 08, 2015 | Freezers

1 Answer

Green light wont come on

Is unit running? Orange switch - is that the fast freeze switch? If on and running, green light faulty. If nothing happening, start with fuse, test the switch and make sure power is to the thermostat.

Apr 04, 2014 | Freezers

1 Answer

Lost owners manual

You only require fast freeze if you are using the freezer for the first time, after a defrost, or if you add a large quantity of fresh food to an already running freezer. Most freezers require about eight hours at fast freeze. As to the temperature setting I would suggest you purchase a purpose built freezer thermometer (very cheap) and place that on top of the food. With the thermostat control set mid way (about 3 or 4) check the thermometer occasionally see what the temperature reads. It should be around -18C, if it's lower then set the thermostat lower at 2-3, if its higher set the thermostat higher at 4-5. Repeat this until the freezer temperature is correct.

Dec 26, 2013 | Haier 3.6 cu. ft. / 102 liter Chest...

1 Answer

The light is on but the freezer is not cooling

You did not specify which lights are on?

  • The green pilot light will illuminate to show that the appliance is switched on.
  • The red alarm light will also illuminate until the freezer
    reaches the correct temperature.
  • If you press the SUPER button than you start fast freeze function and yellow light will illuminate.
I assume that the freezer is on and the green light is illuminated. This means that the freezer is on and energized.
Also, if freezer does not cooling, means that did not achieve the set temperature should be illuminated the red light (alarm).

Set the thermostat for example in position 4th and after that compressor should be start.
If compressor running but not cooling, defective is the system which circulates gas.
If compressor does not start, then is faulty thermostat, compressor or the wiring.


Apr 04, 2013 | Zanussi 5.76 cu. ft. / 163 liter Chest...

1 Answer

The green lite has gone off on my chest freezer and there is no noise but fast freeze works

Does the noise start when you push fast freeze? It bypasses the thermostat. If the green light is out it may just be the light itself and nothing to worry about. Check power to the freezer!

Dec 28, 2012 | GE Freezers

1 Answer

Magic chef freezer not working unless on "fast freeze"

Fast freeze is overriding your thermostat so the freezer compressor works all the time.This will kill your compressor.Try change thermostat.Jan

Feb 11, 2009 | Magic Chef 5 cu. ft. / 142 liter Chest...

1 Answer

Whirlpool upright freezer AFG823NF-Thermostat not working properly

JennyT just trying to help with this. I assume this is a self defrost model. If so then is there an ice build up on the back wall? If so then the unit isn't defrosting. That is why pushing the Fast Freeze button is no longer working. You can get by however. Remove all the food from the freezer, put a vacumn in the freezer and shut the door. Turn on the vacumn, this will pull the warm air thru the freezer and in 30 minutes to an hour it will be defrosted enough to work until you can get someone to replace the 1 of 3 parts that the defrost system uses. The vacumn is what I use to defrost my nonself defrosting freezer. Sorry I couldn't be of more help.

Feb 03, 2008 | Whirlpool 19.6 cu. ft. Upright Freezer...

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