Question about Sharp MX-2300N Color Copier

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When I try to scan to my e-mail I get this message: "Selected servers are not found. Consult your network administrator." What do I do?

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  • mmostafa
    mmostafa Mar 24, 2016

    setup windows,file FTP NOT FOUND

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In order to scan you need your smtp server adress and dns server address.You also need a valid e-mail address.In command prompt type ipconfig /all and find the details there

Posted on Jun 26, 2009

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Setup windows,file FTP NOT FOUND

Posted on Mar 24, 2016

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I cannot access my emails in my outlook account on my Toshiba CB50 Laptop it keeps saying theres a problem with my account why is this?


Solution: Make sure that your computer is connected to the Internet or your network. Use a Web browser to see whether you can access Internet sites. If you are on a local network, see whether you can access intranet sites. For information about checking the status of your network connections, see Mac OS Help. Solution: Verify that Outlook is online. On the Outlook menu, make sure that Work Offline is not checked. Cause: Some POP and IMAP e-mail accounts use an outgoing mail (SMTP) server that requires authentication. Solution: Turn on SMTP authentication for the POP or IMAP account. Some e-mail services, including MobileMe mail accounts, require authentication for their SMTP server. If you verify that all your account settings are correct, but you still can't send messages, try turning on SMTP authentication. On the Tools menu, click Accounts. In the left pane of the Accounts dialog box, select the account. Under Outgoing server, click More Options. On the Authentication pop-up menu, select the authentication type, and then enter your credentials as necessary. Cause: Your ISP or network has a firewall that blocks connections to your e-mail service's outgoing mail (SMTP) server. Solution: See if your ISP or network administrator can provide an alternative SMTP server to use for your POP or IMAP account. If you have the address of an alternative SMTP server, enter it in your account settings. On the Tools menu, click Accounts. In the left pane of the Accounts dialog box, select the account. In the Outgoing server box, type the server name or address. NOTE: If you use a laptop computer in multiple locations, such as at home and at work, the SMTP server that you use in one location may not work in other locations. Each Internet connection that you use may have a firewall with its own restrictions. Cause: Your credentials or account settings are incorrect. Solution: Verify that your account user name, password, and other settings are correct in Account preferences. On the Tools menu, click Accounts. In the left pane of the Accounts dialog box, select the account. Make sure that you have entered the correct e-mail address, user name, and password. If your account still does not work properly, check with your e-mail service provider for details about how to configure your account in a mail application. Your account may require that you use special settings such as Secure Sockets Layer (SSL) to connect, or that you override the default port. Cause: Your network requires a proxy server to connect with the mail server. Solution: Specify a mail proxy server in your computer's System Preferences. If you use a network to connect to the Internet, you might have to specify a mail proxy server. Ask your network administrator for the correct settings for your mail proxy server. For instructions about how to enter these settings, see Mac OS Help. Cause: Your e-mail server is unavailable. Solution: Make sure that the mail server is online. If you successfully connected to the account before, the mail server might be offline. Contact your e-mail provider or network administrator to see whether the mail server is available.

Mar 25, 2016 | Toshiba Computers & Internet

1 Answer

Selected servers not found


This is a common error when using Sharpdesk and the Network Scanner tool. Take a look at my cheat sheet on how to fix this problem.


Sharp Scanner CE 02 Cannot Connect to Server Consult your Network...

Aug 26, 2013 | Sharp MX-5001N Copier - 50 PPM Full-Color...

1 Answer

Selected servers not found


this is a common error with Sharpdesk and the Network Scanner Tool. Your IP address has probably changed. Here are some instructions on how to resolve this issue and prevent it from happening in the future.


Sharp Scanner CE 02 Cannot Connect to Server Consult your Network...

Apr 30, 2013 | Sharp Mx-4501n Color Laser - Printer /...

1 Answer

I am not getting emails from selected senders. i have checked that they have my correct email address.They do not get a 'rejection' noticeto their emails


First, check your junk mail or spam folders to be sure their messages aren't going there. Does your ISP/Network administrator filter spam automatically for you? If so, you may need to 'whitelist' those email addresses.

Depending on how long ago these selected people tried to send to you, they may still get a rejection letter at some point. Usually, if an email server is down for some reason, and one cannot contact it, the one trying to contact it will automatically try again later. So, if your email server wnet down for any reason (any you may never know it), their email may still come through later.

Usually, however, specific people not being able to send an email is almost always related to spam filters on one end or another. (It COULD be on their end as well..)

Mar 14, 2011 | Computers & Internet

1 Answer

Our Sharp copier MX3501 is sending a message that selected servers cannot be found. How do we correct?


The scan location (i.e. email, ftp, network folder, computer with sharpdesk) can't be found check the address details and make sure they are correct.

If it is a sharpdesk scan then the most likely reason is that the IP address of the computer has changed (DHCP).

If FTP or Email check the address of the server you are sending to.
Your IT or Service provide should be able to help give you the correct addresses and authentication settings for these.

Oct 21, 2010 | Sharp Office Equipment & Supplies

1 Answer

MX-2300 scanner errror message: Selected Servers


You probably have incorrect log in details (Username & password)

Apr 08, 2010 | Sharp MX-2300N Color Copier

2 Answers

When scanning, received error message "selected servers are not found. Consult you network administrator." Never received this error before, and as the administrator, I have not changed any settings.


If your network is set up to DHCP your leases may have expired and your server may have given new IP Addresses to the destinations you want to send to. Check in the settings of the MFP (copier) that the IP address matches what the IP Address (check at the computer as well) on the computer is. When all else fails (including reboot of all) reinstall the software.

Oct 27, 2009 | Sharp MX-2700N Color Copier

1 Answer

Scanning


Follow the instructions below if you run into any configuration problems report back to this site and I will be notified by email.
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Scan to E-mail allows a scanned document to be distributed to one or more e-mail addresses. This feature allows e-mails to be sent from the printer directly to an SMTP mail server.

NOTE: This solution assumes Microsoft Internet Explorer is being used as the web browser. Other web browsers may vary. You may need to contact your System Administrator to perform this solution, as it requires knowledge of the network’s email system.

The printer will have to be configured for TCP/IP (IP Address, Subnet Mask, Broadcast Address, Gateway Address). Before you begin, print a System Settings List and make sure the printer has an IP Address and that Internet Services is enabled. See the Related Items below for additional information.
NOTE: An e-mail server must be configured properly and running on the network to perform this solution. The IP Address of the e-mail server is required.
  1. Open an Internet browser window on the workstation.
  2. Enter the IP Address of the printer in the Address field, and then press [Enter] on the keyboard. The Internet Services window will be displayed.
  3. Click on [Properties]. The Properties window will be displayed.
  4. Click on [Machine Details] from the list on the left side of the window.
  5. Enter a valid SMTP Compliant e-mail address in the Administrator E-mail Address field.

    NOTE: When entering the address the SMTP-compliant format must be used, for example, person@company.com. Any replies to e-mail sent from the printer will go to the address specified in the field.

  6. Enter a valid SMTP Compliant e-mail address in the Machine E-mail Address field.
  7. Click on [Apply New Settings].
  8. If prompted for a user ID and password, enter the administrator user ID and password in the fields provided, and then click [OK].

    NOTE: The default user ID and password is admin and are case sensitive.

  9. Click on the [+] next to the Protocol Settings folder. A list of items will be displayed.
  10. Click on the [E-mail] link. A list of settings will be displayed on the right side of the window.
  11. Select the receiving protocol to be used from the Receiving Protocol pull-down menu.

    NOTE: Contact your System Administrator for more information regarding the receiving protocol of your e-mail server.

  12. Enter the IP Address of the POP3 Server in the POP3 Server Address field.

    NOTE: There is no option to set a DNS Host Name for the POP3 Server. Contact your System Administrator if you require additional information.

  13. Enter the username for the POP3 account in the POP User Name field.
  14. Enter the password for the POP3 user name in the POP User Password field.
  15. Enter the password again for the POP3 user name in the Confirm Password field.
  16. Enter the IP Address of the SMTP Server in the SMTP Server Address field.

    NOTE: There is no option to set a DNS Host Name for the SMTP Server. Contact your System Administrator if you require additional information.

  17. Click on [Apply New Settings]. A page will be displayed asking for the printer to be rebooted for the new settings to take effect.
  18. Click on [Reboot]. A 'Do you want to Reboot?' message will be displayed.
  19. Click [OK] to continue with the reboot.
  20. Click on the [X] in the upper, right corner to close the window.

Jun 20, 2008 | Xerox WorkCentre M-24 Color Copier

1 Answer

Currently working on XEROX WorkCentre Pro 55. Want to scan documents to my computer from newwork printer. What do I need to set up in order to utilize this feature. I tried scanning to a programed user...


> Support & Drivers > WorkCentre Pro 55 Support > Search Results Solution: Set up Network Scanning Using Server Message Block (SMB) Filing With CentreWare Network Scanning Software v 5.5x bttn_print.gifMake Printable bttn_email.gifEmail this page elem_1_spacer.gif Prerequisites:
  • The printer must be connected to the network.
  • The IP Address of the printer is required, and the HTTP option must be enabled on the printer. If you do not know the IP Address, or whether HTTP is enabled, print a Configuration Report. See the Related Items below for additional information. If you do not have this information or the printer is not configured correctly, contact your System Administrator for assistance.
  • A user account for the scanner to login to the scan server must be created (account needs full control access rights). The user needs to be a local user on the workstation and not a domain user.

    NOTE: SMB uses local rights and not domain rights. Record the username and password for future use.

  • A directory to be used as a repository for the scanned files must be created. The directory must then be shared.
  • The Hostname of the workstation must be known.
  • CentreWare 5.5x must be installed on a Microsoft Windows server or workstation on the network.
From the workstation or server where CentreWare is installed:
  1. Click on [Start], point to [Programs], select [Xerox CentreWare], and then select [Add Network Scanner]. The Add Network Scanner Wizard window will be displayed.
  2. Click on the [Enable a new Xerox System Scanner for network scanning and associate it with a scan server] radio button, and then click [Next].
  3. Select [Specific IP Address] from the Find Devices pull-down menu and continue with step 4, or select [Specific TCP/IP Hostname] and skip to step 5.
  4. If Specific IP Address is selected, an IP Address field will be displayed. Enter the IP Address of the printer in the field, click [Next], and then skip to step 7.
  5. If Specific TCP/IP Hostname is selected, a Hostname field will be displayed. Enter the printer’s TCP/IP hostname in the field, and then click [Next].

    NOTE: Select Specific TCP/IP Hostname if the Printer is using DHCP to resolve the IP Address and has a Hostname assigned.

  6. If the printer has been configured for Scan to File, a window will be displayed with a 'This device has already been configured for network scanning. Continuing will overwrite its current configuration. Do you want to continue?' message. Click on [Yes].
  7. The Enter Password window will be displayed. Enter your system password in the field provided, and then click [OK]. The Server Type (Filing Protocol) window will be displayed.

    NOTE: The initial system password at machine install is 1111. If the administrator encounters a problem with changing the password, or forgets the password, a service call must be placed.

  8. From the Server Type (Filing Protocol) pull-down menu, select [Windows (SMB)].
  9. Click on the [Browse] button located below the Location (\\Server\ShareName\Path) field. The Choose Location – Windows (SMB) window will be displayed.
  10. Browse to the server and then to the Scan folder where the CentreWare scanning folders will be installed, and click [OK]. The Location field will be displayed with the scan server name and the path to the shared scan folder.
  11. Click [Next]. The Xerox System Login Name window will be displayed.
  12. Enter the scan user name and password (this is the user account the printer will use to login to the server share) in the fields provided, and then click [Next]. The Distribution Server window will be displayed.
  13. Do not make any changes. Click [Next].
  14. Click on [Manage User Templates]. The Manage User Templates window will be displayed.
  15. Click on [Modify Template List] to begin selecting template users for this scan server installation. The Modify Template List window will be displayed.
  16. Make a selection from the list of Users and Groups, and then click on [Add] to create a scan folder and template for the selected user or all members of a selected group. If necessary, repeat this step to add additional users or groups.
  17. When you have finished, click [OK] twice. The Finish window will be displayed.
  18. Click on [Finish] to upload the scan settings to the printer. The Add Network Scanner Wizard window will close when the settings have been uploaded.

Jun 02, 2008 | Xerox Office Equipment & Supplies

2 Answers

0x800ccc0e message With Vista Home Premium


Symptom:
When you try to check or send any email, you get the following error messages:

The host 'pop3.example.com' could not be found. Please verify that you have entered the server name correctly. Account: 'pop3.example.com Mail Account', Server: 'pop3.example.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

Or

The host 'pop3.example.com' could not be found. Please verify that you have entered the server name correctly. Account: 'pop3.example.com Mail Account', Server: 'pop3.example.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

Cause:
  • Problem with internet connection.
  • Incorrect anti-virus or firewall configuration.
  • Message stuck in outbox.
  • Incorrect newsgroup notification setting.

Solution:
  1. Check your Outlook Express settings.
  2. If you cannot get web pages then disconnect your internet connection and reconnect it and try again.
  3. Reboot the computer and try.
  4. Still no luck? Then check your DNS numbers, remove and reinstall your internet connection or TCP/IP.
  5. This error can also appear if you have "notify me if there are any new newsgroups" check box selected but don't have a news account set up.
    • From the menu, go to Tools -> Options -> click on General tab.
    • Uncheck the "notify me if there are any new newsgroups" check box.

Important: If you have an anti-virus program installed on your computer and if you have set the anti-virus program to scan all emails automatically, then you need to change the settings in the anti-virus program to resolve this issue. To do that, you might need to turn off the option where it says "scan your email" or something like that. Refer your anti-virus manual for instructions.

Apr 27, 2008 | Computers & Internet

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