Question about Epson Stylus CX6400 All-In-One InkJet Printer

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Error - See your documentation and call service if necessary.

We have unplugged it from the electrical outlet and the computer. We call Epson service, they told us to purchase a new printer because they couldn' t help us over the phone. Offered us a 9.00 discount if we purchase online a new epson. I think there should be a way to over ride the error message. If anyone has any ideas I open to them. Otherwise I'm going to have to purchase a new printer. This ones not that old, I just put new ink in it.

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I would like to help you but you do not give enough info. What does the error message say?? What doesn't or does your printer do?? Overriding a message DOES NOT fix the problem.

Posted on Jun 26, 2009


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Printer error ====> see your documentation and call for service if necessary. how do you fix this?

The error code may or may not be helpful if they are provided at all in the documentation. I would try just completely reseting the printer. Unplug, reconnect all the cables and unload and reload paper etc. Fresh start - Also make sure the printer driver software is compatible with the computer you are using. Printer software can typically be downloaded from the manufactures website very easily and installed. Just select your printer model and computer and the online screens should guide you through the process. let me known if you need further assistance:) Hope this is helpful :)

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It reads Printer Error - see your documentation

this means your printer waste pads are full and the printer needs to be reset for it to work again or it can just be reset

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Turn on machine and window on device says print error see documentation

Please follow the steps below in an effort to resolve your issue.
  1. Turn the printer off, then disconnect the interface cable. Open the cover and check for any torn or jammed paper and remove it.
  2. Turn the printer back on.
  3. If the error reappears, turn the printer off and unplug it for a few moments then connect the power cable to a direct power outlet (and/or a different outlet) and turn the printer back on.
  4. Press the copy button and see if the unit responds.

Note: Also check that the ink cartridges and lids are pushed down fully.

If the problem persists, an unknown printer error has occurred. The printer may require service. You may want to call Epson for warranty or send your printer to nearest service center in your area.

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Printer not printing. Error message reads see your documentation may need service

Counter reach its preconfigured limit it is just, you have to reset the counter back to zero count. This feature could be attributed not to overflow the waste bin.

In your web browser search bar, key in " epson reset software" the uppermost link is the one. Read the tutorial before doing so.

Hope you get it easily.

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Printer reads-"Printer error-see your documentation"... no clue as to what to do.

pull the plug and unplug it again..or load and unload your cartridge..,or change the cartridge you using...maybe the printer don't recognize the printhead..

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try this site and follow it along

its their support link

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Error light comes on. Displays printer error , see your documentation and call service if necessary

Tried to isolate the printer. Turn it off and unplug the usb and the power cable. Open the cover and quickly check for any obstruction. Connect the printer directly and if possible use another power outlet. Also, tried pressing the copy button to see if the unit responds. If you still have the same error, the printer might need service and you need to contact Epson.

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