Question about DISH Network DVR-625 DTV Receiver / 100-Hours Video Recorder

1 Answer


My receiver wont stay on. when the power button is pushed on, the hard drive runs, the fan inside runs but then the power button goes off after about 10 seconds and wont stay running. throughout the day, the power button will come on and off but I cant get satelite signal. I didnt have any bad weather to cause that and I've done ALL of the power/reset stuff that they tell you to do, along with removing the card, when you call the dish network people. I dont want to have to replace it, it seems that they only give me ****, this is the third box that has failed me and I even have it hooked up to an expensive power surge protector. I have recorded things on the box that I just dont want to lose. any ideas???? PLEASE

Posted by on

  • Dennis Kierulf Ordinante

    Hi! I will be more than glad to assist you in this concern. The problem on your dvr is power on and off. Lets try to isolate the problem, have you try unplugging the power of the dvr from the surge protector? If not, lets unplug it from the surge protector for 1minute then plug in directly to the wall outlet, I know you have a very expensive surge protector, i just want to isolate the problem, sometime the surge protector does not give the 100% current needed by the dvr system that is why it reach that only protect equipment from any power surge.. granting the when you plug in to the wall outlet, it will turn the receiver on and it will turn off by itself and after a few seconds it should turn on with all lights lit up, the green, blue and amber or the green and amber only.. then you will see attention 015, finish the progress and it will also download the programming guide and it show a picture, observe it for a few a hours, granting it didnt do it again, then you just fix the problem, problem is from the surge protector, but just in case it happen after the troubleshooting that you did, call 1-800-333-3474 and ask for a replacement of the dvr or do an upgrade to a vip 722 or 722k dvr receiver. this receiver is capable of hooking up an external hard drive, so that in the future, all the recorded events that you have will not be lost even the dvr hard drive fails, you can transfer the recorded events to the external hard drive. The reason Im suggesting for an upgrade, the 625 dvr receiver have a problem and to avoid any inconvenience in the future about the recorded event, go for an upgrade instead of replacing the box, it might happen to you again in the future.. if you have any query ,pls feel free to get in touch.



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Contributor
  • 56 Answers

Unfortunately, there is no way of saving your DVR, i would ask Dish for an upgrade to a Vip series rec, for example a 622 or 722 which can allow the use of an external hard drive. it also sounds like your root problem is with the voltage in the outet your dvr in connected to, try to plug directly into wall, if it is already, have an electrician check your voltage to prevent future issues.

Posted on Nov 13, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Why does my Dish Network DVR-625 DTV receiver sound like it is running all the time

The Dish 625 as with the other Dish DVR systems has a fan built into the back of the unit. The fan runs nearly all the time to keep the internal drive cool. Sometimes the fan sounds louder that normal. what I do from time to time is take my shop vac and or the small vac u you use to clean your computer. and clean the vents around the fan. I do this on my desk top computer also.. Hope this helps.

Sep 03, 2014 | DISH Network DVR-625 DTV Receiver /...

1 Answer

I have a 625 box, usb slot does not work. am running L548 software. want to transfer recored shows to a disk but 625 unit wont reconnize the external device. is trher a way around this? jimmy

Hi my nameis Mike Houston of DISH Network and I see you want to get your recordings offyour DVR receiver to a hard drive through your USB slot. Depending on thereceiver and external hard drive or device you have and you will need to makesure it meets all the requirements, if you are using the 522 or 625 DVRreceivers you can only use the Pocket DISH portable media players. Those modelsthat are compatible are; AV402E, AV500E and AV700E, if you have any questionsplease e-mail me at

Aug 05, 2011 | DISH Network DVR-625 DTV Receiver /...

1 Answer

Why wont my vip 722 receiver from dishnetwork stay running

Hi ormsethkellymy name is Mike Houston of DISH Network and I was going over your post andwanted to check something's with your receiver. If you're watching a programand do not touch the remote and you see the receiver go off you can disable theInactivity Standby, you will want to push the buttons of MENU-8-8 and make sureit is disabled and you will be able to watch a program without the receiverturning off.

Feb 12, 2011 | DISH Network DVR-625 DTV Receiver /...

2 Answers

My dvr-625 won't turn on. I have reset it and unplugged it several times but all I get is a single green light that lasts maybe 20 seconds. It sounds like the fan or something is constantly running. It's...

If you havent set up an appointment yet, dish network receiver dont always run well off of power strips no matter how fancy they are, it has to do with the voltage pull off of the LNB, The LNB is the big white thing at the end of your dish. Chances are that your receiver has gone bad due to over heating or rough shipping, you can set up an appointment or call dish tell them the receivers cutting off they will mail you one and send you the postage for you to mail back the other one.

Aug 29, 2010 | DISH Network DVR-625 DTV Receiver /...

1 Answer

Why does my dish network overheat , the receievers themselves

The 625s have always tended to run warm. Couple that with an installation where the receiver is sitting in a cubby hole, and it may have issues. Entertainment centers that are enclosed (solid back w/ maybe holes for wires, glass doors) can cause problems as well.

The 625 already has issues with the hard drive, though a firmware should have taken care of it. Check your Menu - Preference - Inactivity Timer and try setting it to turn the receiver off and give it a chance to cool during the wee hours of the morning. I can't remember if the 625 has this option though.

Jul 10, 2010 | DISH Network DVR-625 DTV Receiver /...

1 Answer


Ok since you have A 625 it uses different technology than the 4000 in a sense but I will assume that whomever connected the 625 use a Dish Pro Plus LNB. You can verify this by going out to the dish and looking at the LNB which is the eyes if you will on the dish. The cover facing you will read DP Plus, or Dish Pro, Dish Network, or you may have nothing at all on the housing. You will want it to say DP Plus for the easiest install.
On this LNB there are three ports. You will only need the two on the left if looking at it so you can not read the housing. One of the ports will be connected to a line running to the 625 and the other to the 4000. The line going to the 4000 should not contain any breaks in it after the ground block if one was used. Once inside the house connect the line from the lnb for the 4000 to the back of the receiver. Conect the receiver to the TV and run a check switch. This receiver will go into a test of 1 of 38 if all connections are good. A 1 of 50 indicates a loss of signal somewher on that side of the install.

The 625 can utilize di plexers but that type of install is to detailed to go into straight away so we will connect it using a straight feed to TV2. Run the cable from the LNB into th room with the 625. Inside connect that line to a siver device called a seperator that came with the receiver and connect the two leads from it to the sat in ports on the back of the receiver. Connect a line to the Home distribution port on the back of the receiver and run it to the room with the second tv you want to have DVR in such as a mater bedroom etc.Connect the cable from the tv out port on the receiver to the tv. Power all devices on and run a check switch. This test should read 1 of 3 if all connections are good. A bad connection will read 1 of 38 on the receiver. A total absence of signal will stay at 1 of 1 for a longt ime brfore going to 1 of 38.

You will need to call dish and activate the 4000 rx since it has not been on the account for some time and will need a software update that they will send to it via satellite.

Other obstacles could arise and if they do let me know. Thanks for using Fix Ya.

Feb 28, 2010 | DISH Network DVR-625 DTV Receiver /...

1 Answer

Dish 625 shuts off without warning and fan runs high

Unfotunately this is an event known as power cycling and the only resolution is another receiver. This issue is due to faulty internal components and has nothing to do with anything other than that fact. If you have further questions feel free to contact me. Thanks for using Fix Ya.

Jan 12, 2009 | DISH Network DVR-625 DTV Receiver /...

1 Answer

How to program my DISH Network remote to my DVD player?

It's kind of silly but I just pushed the VCR mode button, pressed the power on and off mode button & pressed the up button until the remote found the code. Took awhile but it finally worked.

Dec 28, 2008 | DISH Network DVR-625 DTV Receiver /...

1 Answer

Power won't stay on

This is called power cycling and the receiver must be replaced yet again as it has a faulty power supply. Unfortunately this is the only solution to resolve this issue other than upgrading the receiver type or going to the competition. Hope this helps you out. Thanks for using Fix Ya and let me know if I can further assist you.

Dec 03, 2008 | DISH Network DVR-625 DTV Receiver /...

1 Answer

My DVR-625, wont even turn on.

at the time the hard drive problem came up the receiver would of went into recovery mode this can take a good hour for it to fix and can do nothing until it would finish on its own and take care of. Doing the power reset is just like unpluging the receiver. Try unpluging again for 30 minutes and plug back in again and just wait receiver should come back on its own. Don't hit any buttons. If not will have to send out to dish for repair. 800-333-3474 dish

Nov 22, 2007 | DISH Network DVR-625 DTV Receiver /...

Not finding what you are looking for?
DISH Network DVR-625 DTV Receiver / 100-Hours Video Recorder Logo

974 people viewed this question

Ask a Question

Usually answered in minutes!

Top DISH Network Televison & Video Experts

S. Gontko

Level 2 Expert

142 Answers

john milligan

Level 3 Expert

514 Answers

Jaime Hernandez

Level 3 Expert

2336 Answers

Are you a DISH Network Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides