Question about Brother MFC-3360C InkJet Printer
Brother mfc3360 problem
If one or more of the ink colors are missing from pages printed by your machine (i.e. received faxes, copies and/or documents printed from the PC etc), nozzles in the print head may be clogged, or the ink cartridge in question may not be installed correctly. Verifying that the ink cartridges are installed correctly and/or cleaning the print head may resolve this problem.
To verify the ink cartridges are installed correctly follow the steps listed below:
Open the ink cartridge cover and reinstall the ink cartridge. Open each lock release lever and push it until it clicks, and then close the ink cartridge cover.
The LCD may then display:
Did you change xxxxxx? Yes No.
The LCD may display this question for the color(s) that was replaced.
Select Yes or No by pressing arrow keys or 1/2 or "+/-" key.
After all the correct selections are made, the machine will then go into a cleaning.
The machine should begin cleaning automatically, and the LCD will alternately show "CLEANING" and "PLEASE WAIT". When the machine completes its cleaning cycle, the LCD will go back to standby mode automatically. Print the Print Quality Check Sheet and see if all colors are present:
Press the Ink or Ink Management key.
Use the up or down navigation key to select Test Print.
Press OK to confirm your choice.
Use the up or down navigation key to select Print Quality.
Press OK to confirm your choice. Press the Color key to print the Test Sheet.
If one or more of the colors is still missing from the printed page, cleaning the print head may resolve this problem. When cleaning the print head, you are given the option to clean BLACK ONLY, one of the three colors (CYAN, YELLOW, or MAGENTA), or all four colors at once. For this issue we recommend cleaning only the affected color. If more than one color is missing then select ALL.
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Posted on Jun 25, 2009
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Posted on Jan 02, 2017
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