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There are two ways to use a fax machine in your home or office. You can either have a standalone fax machine, or you can use your computer for this purpose. Either way, setup is very simple. You don't even have to be a tech guru to do it. First, decide if you'd like to have a separate phone line for your faxes so they don't interrupt communications at the office. If so, have the phone company install the line before you get started with fax setup.
Setting Up a Traditional Machine
Step 1.Set your fax machine on a flat and even surface. Plug the power cord into the wall. Fill the paper tray and slide it into the front of the machine.
Step 2.Plug one end of a standard phone cable into the phone jack and the opposite end into the port on the fax machine. It's usually on the back or the side.
Step 3.Turn on the machine and pick up its telephone. If you don't hear a dial tone, check your phone cable to make sure it's secure. Then turn to the LCD screen and start programming your options. Since all machines are different, see the instructions in the owner's manual.
1) did you dial correctly?
2) are you in an office or in your own home?
a) if you are in an office, you may have to dial a 9 or someother number to dial out before you can type in your original fax number.
b) if you are in your home, then its a number of things: Fax machine not connected with phone lines properly is one big supect. Check your phone cables to make sure that the fax machine is properly connected.
Put the document you want to send into the transmit tray, pick up the handset, listen for a dial tone, and then dial the # on the keypad..
It should ring just like any other phone. When the machine on the other end picks up and you hear the tones, press the start button.
Anything other than fax tones on the other end, it is not your faxes fault.
Sometimes you can fix a problem like this by unplugging the machine from the electrical plug and letting it sit for 3 minutes unplugged. The machine will then automatically reset. After the three minutes go by plug the unit back in and ask some one to send you a trial fax. hope this solves your problem.
BUILD UP OF INK ON THE POLLERS AND SOME MACHINE HAVE WHERE YOU CAN SETUP INTERMITTING TIME DELAY INBETWEEN FAXING LETTING THE MACHINE COOL DOWN BETWEEN FAXING AND I HAVE ANOTHER PROGRAM THAT MAY HELP IN THIS MATTER CALL GREENPRINT WORLD.COM
Ok...so I fixed my own problem. I had printed out a system data sheet on my fax machine and found out that the "error" was in under sending confirn, so I went into my menu to the sending confirm section and turned it off. Then my boss tried sending the fax and it came through like nothing was ever wrong...I think the other day when my Iguana got in my office, he must have done something, as I found him perched on my fax machine....hmmmm. Thanks for the follow-up email.
In my experience, this type of problem is on the sender's end and not the receivers. We have sent faxes before and while they are sending, the paper on our end misfeeds and the received copy on the other end is stretched and unreadable. One way to determine this is to have a few different people from different locations send you faxes. If all the faxes have this problem, then it is a good bet it is a problem on your end. If not, then it is probably a problem with this particular sender's fax machine. I hope this helps.