Question about KitchenAid KSC700 7-Quart Slow Cooker

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Cracked ceramic Kitchenaid crock pot liner

Ceramic pot cracked the first time I used it! I've seen others post identical problem. Is there an inherent problem with this pot?

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There is no inherent problem with the Kitchenaid ceramic inserts. As far as a replacement ceramic insert, I would suggest calling Kitchenaid Customer Service. They may be able to provide a new insert at no cost if the unit is still within the 1 Year warranty.

Their toll-free phone number is 1-800-541-6390.

Posted on Jul 08, 2009

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We have the Kitchenaid crock pot and went through 3 inserts over the past several years. The pot works excellent , but unfortunately are now are looking for something that is comparable to the Kitchenaid.....Tired of repalcing the insert...

Posted on May 14, 2013

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Posted on Jan 02, 2017

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1 Answer

I have the SCVP601R-L red crock pot. My ceramic pot is starting to look like it is cracking on the bottom. It is not leaking, I am just worried. I would like to get a relacement liner and it doesn't...


Check with your local hardware store, maybe they have some sort of scellent or glue for ceramic, just make sure it can stand high temperatures, if the crack is in the inside of the pot make also sure the product won't contaminate the food with nasty chemicals. Sorry that is the only thing I can think of besides buying a new crock...


good luck!

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1 Answer

Cracked ceramic pot


Hi,

Not sure what you are looking for here... the pot cannot be repaired...

It looks as though the crocks breaking is a very common problem...

This might be very interesting to you....from what I can see you can get a replacement crock but they break easily also ans it will cost you about 1/2 the price of a new cooker..

http://forum.kitchenaid.com/forums/post.asp?method=ReplyQuote&REPLY_ID=67395&TOPIC_ID=13477&FORUM_ID=164

heatman101

Nov 26, 2010 | KitchenAid KSC700 7-Quart Slow Cooker

1 Answer

Our cermaic pot of our crock pot cracked when using it today is this a common problem its only a year old and has been used two times...


No this is not a common problem.
The ceramic bowl should last for years if handled correctly.
It may have had an unseen stress crack causing the premature failure.

Avoid putting cold liquid or items into the hot ceramic bowl/pot. This will cause the bowl/pot to crack and can be very unsafe when it pops. The reverse is also true, avoid putting hot liquid or items into the cold ceramic bowl/pot.

It is the sudden changes in temperature that can cause cracks to form.

Hope this helps!

Nov 10, 2009 | West Bend 84754 4-Quart

1 Answer

The crock insert of the KSC700 keeps cracking. The second insert I received cracked in the first 2 minutes of its use. I love the cooker but I don't want it if the crockery cracks every time.


I would suggest calling Kitchenaid Customer Service. This may be an indication that the heating element is simply getting too hot, causing the ceramic insert to fracture.

I would suggest calling Kitchenaid Customer Service. They may replace the entire appliance for you under the 1 Year manufacturer's warranty.

Their toll free phone number is 1-800-541-6390.

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If you are still looking I may have what you need. I live in Canada so you would need to pay the shipping which could be high as the liner is heavy. If you are interested feel free to email me.

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Go to this site http://www.crock-pot.com/CustomerService.aspx?id=rpt and put in your model number (located on the bottom of the unit) and you can order the liner and other parts for your crock pot. The cost is $15.00 plus shipping and applicable tax.

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