My new gateway laptop fan runs continuously. it also gets hot right away. it's done this since the first day I bought it. when I sent it to gateway repair (twice) I was told they couldn't find a problem. I've heard that cleaning the fan area helps, but the laptop was brand new when the problem started.
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Re: my new gateway laptop fan runs continuously. it
Why do you think it is a problem? It is perfectly normal for laptops to get hot. That is the reason coolpads were invented. If you have a waterbed available, try using the laptop while it is sitting directly on the mattress. The water acts like a giant heat sink and the computer will stay much cooler.
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I would remove the heatsink and fan, clean the processor surfaces with methylated spirit or isopropanol, use new heatsink compound and that should fix your issue. Yes yes, heatsink pipe should get hot!
When the CPU overheats then it will shutdown (i.e. thermal overload) and won't boot up again until it has cooled down.If this is the problem is not fixed then the CPU will eventually fail. A faulty fan causes this problem or the fan and heat sink assembly are cloggedwith dust. Check the CPU fan to see if it spins freely, if not replace the fan.
If the fan and heat sink is clogged withdust the remove the dust and make sure the vents are clear and dust free. Use acan of compressed air to do this.
Just done one of these... Open the bottom cover by unscrewing all the screws. Ther are 5 screws holding the heatsink and fan assembly onto the board, remove these in diametrical progression (ie: remove by slackening opposite screws). Unplug fan from the board Lift the heatsink and fan assy away from the board, watch out for the bluetack looking heatpad on the graphics chip. Remove fan from housing.
re-assemble using a cleaned surface of the chip and apply new thermal paste (get the best you can buy, this laptop runs hot)
wow this is quite the job you are undertaking but can be done, as far as amanual to take this aparty the only way i know to get one is through gateway themselves and good luck with that, having said this i took apart my laptop and replaced the fan but it wasnt easy and theres a bout 100 screws
This definitely sounds like a heat problem. The system fan should cool it, but there may be a lot of dirt in the heat sink or along the path that the fan blows air. The first thing I would try is to get a can of canned air and blow it into all the vents under and on the side of the computer. If it is dusty, keep your face away.
You didn't say, but if you let the system cool down for a while (maybe 15 minutes or so) and start it up again and the same thing happens, it['s definitely a heat issue.
Take a look at this link http://www.laptops-we-r.com/NEW%20WEB/images/M210.3000%20SERIES/MX3701%20HEATSINK%20B1425028G00001%20.JPG
That is the cooler for the 3414/3417 (which is the model I have). I was having a similar problem with heat, and since mine is way out of warranty, I became irritated enough to open it up and see if some silver thermal paste might do the trick. What i found amazed me. The bottom of the case has no ventilation at all for the processor fan! if you look at the bottom of the case there is a vertical opening next to the wireless access door. That is the only intake even close to the processor fan. I took the heatsink off the motherboard, lapped it and replaced the thermal pads with arctic silver 5. i also added a couple of very thin foam pads to the bottom of the hs fan to keep the 1/8" (or less) clearance between the bottom of the case and the fan opening from closing up if pressure was placed on it. Temp is idling at 41c to 43c, and the fan actually cycles on and off now. I am going to purchase a new bottom shell for the latop and mod it for better airflow. Once I finish it up ill post a guide to show how to open the case up and replace the thermal goo with a better product. Very poor design on gateways part.
Overheating is a big issue with Gateway. It mostly involves problems with the fan. When Gateway receives a warranty fan problem they replace it with a fan that is reconditioned or rebuilt (probably from another cutomer's unit like yours) and they don't seem to last long. To make sure it is a fan problem, which is the most common, Turn on the laptop and wait to see if the fan is turning on. It won't take long, processors get hot quick. The fan should turn on and run anywhere from 3 to 15 seconds then turn off. It should do this approx every 5 to 7 minutes in order to keep the processor cool. If it doesn't work at all, works seeming sporadically, or the processor gets really hot before the fan starts, then it's a fan problem, and a NEW fan should be purchased. If the fan works properly, then it could be that the fan and heat sink need to be cleaned internally due to dust build up.