I think the problem is going to be in the Windows software, and not the settings on the monitor. Not sure which type of computer or which Windows you're running, but get into control panel, monitor settings and see what you can do. Windows help and support might be able to assist you.
Here's an excerpt from ncix.com:
Cons
Clumsy front panel controls
Vertically, picture is no larger than my old 17"
May require video card upgrade for higher resolutions
Front panel illuminated power button is distracting
Summary
Overall, I really like this monitor. But don't expect a size increase vertically over a 17" display. I actually lost half an inch. I prefer a 16:10 aspect ratio so I'm not actually using the full wide available. If you're like me you can save some change and go for the 2243.
Cons
Clumsy front panel controls
Vertically, picture is no larger than my old 17"
May require video card upgrade for higher resolutions
Front panel illuminated power button is distracting
Cons
Clumsy front panel controls
Vertically, picture is no larger than my old 17"
May require video card upgrade for higher resolutions
Front panel illuminated power button is distracting
Summary
Overall, I really like this monitor. But don't expect a size increase vertically over a 17" display. I actually lost half an inch. I prefer a 16:10 aspect ratio so I'm not actually using the full wide available. If you're like me you can save some change and go for the 2243.
Not sure if that will help, but there it is.
Here is the whole blog:
http://ncix.com/products/index.php?mode=productreviewread&product_id=37490
Not sure if this will help, but you might check it out:
http://www.sevenforums.com/graphic-cards/19981-cannot-display-1920-x-1080-a-2.html
Good luck, and hope this helps.
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