Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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Loss of suction on carpets

My Dyson is the best vacuum ever - however it doesn't have nearly the proper suction when I use it on carpets, as it did when I first bought it. The beater bar turns, I have checked all areas for clogs, etc, I cannot seem to tell what the problem is. There is excellent suction from the wand. Can anyone give me some advice on what else to check for? Thanks alot!

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  • 2 more comments 
  • Shelldeere Nov 12, 2007

    I am having the exact problem. I took it to a authorized Dyson repair man and after spending $150 I am still having the same problem. I am very unhappy.

  • vt1100c Dec 16, 2007

    I have the exact same issue. All connections to the filters look good. I even replaced the main filter.

  • Anonymous Dec 19, 2007

    the carpet height adjustment height is off on mine, i have to put a 10 lb weight on the front of it to keep it down on the carpet, otherwise the brush will fan air and kick dirt and crumbs back at me... i havent figured out any other way to get that working yet..

  • asb3 Dec 28, 2007

    Gee ... maybe Dyson should spend some of their earnings on more tests for their products. I've experienced the same problem with our vacuum - DC model. Checked hoses, cleaned filter on the side, cleaned the rotating brush from string or pet hair, to no avail. When I called Dyson customer support, they were most accommodating but we failed to find a solution.

    For a brief moment, after replacing the face to the brush (on the bottom)

    there was suction again! Didn't last. I'll have to try the adding of "additional weight" like another user suggested. Funny, isn't it? A $400 vacuum with more problems than my cleaning lady's $30 vacuum. What's wrong with this picture?

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Wow...this is one of the only "bad suction" examples I have seen. I do know that after I clean my DC07, I have to make sure that the adapter pieces are seated properly, otherwise there's an air gap.

Have you tried connecting the hose instead of the main part? Is suction still bad? If so...then it's the motor. If not, then go back to check the adapter pieces or see where there's a blockage...look harder.

Call Dyson...their support is terrific!

Posted on Nov 07, 2007

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Posted on Jan 02, 2017

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