Question about Acer Aspire 5050-3242 Notebook

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Problem with Acer PSD

I have an Acer Extensa 4620Z and I can not access the Personal Secure Disk. When I enter my password, I get the following message:

Program operation error. Please restart the computer and try again. If the problem persists, please close all running programs and reinstall Acer eDataSecurity Management.

I have tried updating the software for the PSD, but this did not work.

Inside this PSD, is a file where I keep all my passwords. I have changed one of them since I did my last backup, so I don't want to do anything that would cause me to lose this data.

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Hi...1st force press the F8 on top key board after booting the windows/OS then choose run safe mode...good luck and have a nice day..^_^

Posted on Jun 25, 2009

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Hi.I have acer 5633 wlmi laptop. I had a lot of stuff stored in Acer PSD (personal secure disk) and it (windows vista) suddenly crashed. Now I have installed windows 7 and Acer e data security management...


All your stuff is stored on your D drive with hidden folder name HI TRUST DRIVE and in a file eDS_PSD_drive.vmdf. The HiTrustDrive holds Acers back-up data of your system, you should have made recovery discs from this when you first had the laptop. When making these discs you are asked to define a password, you will need the password to view the files, if you have forgotten it just boot to a linux live cd and you can view the password, it is stored in plain text on a hidden partition in the following file: /TOOLS/AIMDRS.DAT.

Just give it a try...

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Hi.I have acer 5633 wlmi laptop. I had a lot of stuff stored in Acer PSD (personal secure disk) and it (windows vista) suddenly crashed. Now I have installed windows 7 and Acer e data security management...


All your stuff is stored on your D drive with hidden folder name HI TRUST DRIVE and in a file eDS_PSD_drive.vmdf. The HiTrustDrive holds Acers back-up data of your system, you should have made recovery discs from this when you first had the laptop. When making these discs you are asked to define a password, you will need the password to view the files, if you have forgotten it just boot to a linux live cd and you can view the password, it is stored in plain text on a hidden partition in the following file: /TOOLS/AIMDRS.DAT.

Just give it a try...

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Where can i buy a recovery CD for my Acer Extensa


This recovery process helps you restore the C: drive with the original software
content that is installed when you purchase your notebook. Follow the steps
below to rebuild your C: drive. (Your C: drive will be reformatted and all data
will be erased.) It is important to back up all data files before using this option.
Before performing a restore operation, please check the BIOS settings.
1 Check to see if Acer disk-to-disk recovery is enabled or not.
2 Make sure the D2D Recovery setting in Main is Enabled.
3 Exit the BIOS utility and save changes. The system will reboot.
Note: To activate the BIOS utility, press <F2> during POST.

To start the recovery process:
1 Restart the system.
2 While the Acer logo is showing, press <Alt> + <F10> at the same time to
enter the recovery process.
3 Refer to the onscreen instructions to perform system recovery.
Important! This feature occupies 10 GB in a hidden partition on
your hard disk.

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Password bios of extensa 4620z


You should be able to remove the password from the CMOS setting.

Just select F1 at boot up and locate the password section once you are in the CMOS Setting then clear it .

Regards

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The HiTrustDrive holds Acers back-up data of your system, you should have made recovery discs from this when you first had the laptop. When making these discs you are asked to define a password, you will need the password to view the files, if you have forgotten it just boot to a linux live cd and you can view the password, it is stored in plain text on a hidden partition in the following file: /TOOLS/AIMDRS.DAT

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I'm having problems too with PSD. The hidden drive becomes inaccessible. I've discovered that removing then re-installing the eDataSecurity, the PSD drive re-appears with all the data. See this site for the latest version of eDataSecurity.
http://www.egistec.com/oem-acer001/program-update.html

I haven't had much luck with Acer PSD. When I go to type in my password to unlock the PSD I get a message something like the software is no longer functioning (forgot the exact error msg).

Good luck.

Jul 11, 2008 | Computers & Internet

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