Question about Microsoft Wireless Optical Desktop Comfort Edition

Open Question

Connect Keyboard. I have a Mircosoft Wireless Optical Desktop 700:Wireless Keyboard/Wireless Opitical Mouse. I was able to remove two of the programs of the previous desktop but I haven't been able to remove two other programs .A box comes up that says:"An installation Support File Could Not Be Installed. "I tried reintalling the previous softwear from the previous laptop but it goes through the process and then stops.My previous keyboard softwear was Logitech I-Touch 22,Logitech Control Center 1.1.1.-602061-0920.Is not being unable to uninstall the programs the reason the Keyboard will not connect to the receiver and work? I have been able to get the receiver to work and established the connection with the mouse.The pointer does work and I can click on things but I cannot establish the connection with the Keyboard and be able to type.Could there be another problem that is blocking the connection and how can I remove it so the Keyboard can connect it?

Posted by on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

SOURCE: Microsoft wireless keyboard stopped working (mouse still works)

press the connection button on the receiver. it worked for me. it took me a while to figure out there is a connection button on the receiver as well as the mouse and keyboard.

try it!

Posted on Feb 08, 2008

teknowolf
  • 207 Answers

SOURCE: Microsoft wireless optical desktop 2000 - keyboard and mouse

There are a number of things that may be causing your problem.

The first thing I would check would be the batteries, with these units having a wireless connection if the batteries become weak they will transmit a weaker signal and thus make it harder for the unit to read. Battery life is variable depending on how often you use your keyboard and mouse, and how far away from the transmitter the keyboard and mouse sit.

Also because the units are wireless there may be interference coming from other wireless devices in your household. Some possible guilty devices maybe cordless phones, Wifi adapters, and even some remotes.

Also Have you installed the intellitype and Intellipoint software for your Mouse & Keyboard. If so you can use it to check your battery life/ signal strenth and set you mouse sensitivity and type repeat rate.

On the bottom of your keyboard & Mouse and on the top of the wireless transponder there are reset buttons. Pushing the transponder 1st and then either or both the mouse and keyboards buttons should resysnc them without the need for a reboot.

Hope this helps
Dave

Posted on Nov 06, 2008

chazlamm
  • 1 Answer

SOURCE: microsoft wireless mouse 700 works, slows, then stops

Seems like new batteries did the trick. Should start simple.

But I am not totally convinced. I will keep an eye on it.

Posted on Feb 18, 2009

thydzik
  • 86 Answers

SOURCE: Replaced Microsoft Wireless Optical Mouse 2000 doesn't work

I would have suggested opening up your old mouse and cleaning the right click button first.

Generally, wireless devices have a connect button that finds the frequencies of the devices. On the receiver press this button, then press the button on the bottom of your new mouse. the receivers lights will stop flashing once connected.

Posted on Jul 21, 2009

  • 28 Answers

SOURCE: I just received the HP Wireless Elite Desktop

battries.

Posted on Sep 15, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What's the prices/rate of Microsoft wireless optical desktop receiver 2.1 model 1028, Microsoft standard wireless optical mouse model 1025 and Microsoft wireless multimedia keyboard 1.1 model 1014


Microsoft wireless optical desktop receiver 2.1 model 1028 - varies from Rs. 1900-2200
Microsoft standard wireless optical mouse model 1025 - varies from Rs. 400-600
Microsoft wireless multimedia keyboard 1.1 model 1014 - varies from Rs. 700-900

Dec 07, 2010 | Computers & Internet

1 Answer

Microsoft wireless keyboard 700 v2-0 not working


Your keyboard MS 700 v2.0 needs a USB receiver to work. They are pert of set. You may also have a wireless mouse MS-700 that is also part of this set.
1. Do you have the receiver ? This has a USB connector that must plugged in to your PC's USB port
2. Are the batteries in your keyboard dead ? If so change them for fresh ones
Then proceed with the instructions in the Quick Start Guide which can be found from this webpage
Microsoft Hardware
Note the light on the receiver only flashes when you press the 'connect' button. At all other times it is normally out. There usually no lights on the keyboard. You should not need extra drivers as they part of the OS if you are using Windows XP or 7.

If you still have problems see
Your wireless mouse or keyboard does not respond or you receive The...
or search on the internet for our specific case

8.March.2015

Dec 05, 2009 | Microsoft Wireless Optical Desktop 700 v2...

1 Answer

Mouse and keyboard not connecting


cheak the batary than press the reset botton.

Aug 19, 2009 | Logitech Wireless Access Duo Optical...

1 Answer

I had to replace the battery in my desktop, and now the wireless mouse and keyboard do not work


I think you mean the battery on wireless Keyboard. There is a reset button or connect button underneath your wireless keyboard. Press it and try to connect your wireless keyboard

Jul 28, 2009 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Can I use a new MS wireless mouse to replace my existing MS wireless mouse. Currently my mouse and keyboard connect together on the same wireless USB device. Could the new mouse be detected and be used...


I suppose there is a reset button on the keyboard or the software provided so I suppose it could be possible, I don't know.
I use a Microsoft Wired Keyboard...
But Best of luck.

Jul 21, 2009 | Microsoft Wireless Optical Desktop Pro +...

1 Answer

Can't get cordless mouse and keyboard both working. Can only connect one or the other.


disconnect the small wireless dongle from the back of your computer..reboot the computer..put it back in,,and then press the connect button on bothe mouse and the keyboard to check,,the battery of teh mouse and the keyboard shud be checked if possible

May 08, 2009 | Logitech Wireless Access Duo Optical...

1 Answer

MS optical desktop 700


try one of the method below:
Method 1: Try different ports loadTOCNode(2, 'moreinformation'); Warning If you have to change a PS/2 connection, shut off the computer, make the changes, and then restart the computer. Do not plug a PS/2 device in the PS/2 port while the computer is running.

To determine whether the problem is related to the ports on the computer, use only the two cables that are included with the wireless desktop receiver, or the single cable that is included with a mouse.
USB keyboard and USB mouse loadTOCNode(3, 'moreinformation'); If the USB cable is currently connected to a USB hub, disconnect the device from the hub, and then connect it to a USB port on the computer. If your device is already connected to a USB port on the computer, try to connect the device to a different USB port if one is available.

Note Only one USB connection to the computer is required, even if your device has two USB plugs. If the problem persists, disconnect other USB devices and connect only the USB plug from the receiver to a USB port on the computer.
PS/2 devices loadTOCNode(3, 'moreinformation'); If your devices are connected to PS/2 ports on the computer, verify that you have the following configurations: • Verify that the USB plug for your mouse is connected to the green USB-to-PS/2 adapter and that this adapter is plugged in the mouse PS/2 port on the computer. The mouse PS/2 port on the computer may also be green. If you are not sure which PS/2 port is the mouse PS/2 port, see the documentation that came with the computer. • Verify that the USB plug for the keyboard is connected to the purple USB-to-PS/2 adapter and that this adapter is plugged in the keyboard PS/2 port on the computer. The keyboard PS/2 port on the computer may also be purple. If you are not sure which PS/2 port is the keyboard PS/2 port, see the documentation that came with the computer.If you have to change your configuration, shut off the computer, make the changes, and then restart the computer. If your mouse or keyboard has both USB and PS/2 connections, try using the other connection.
PS/2 keyboard and USB mouse loadTOCNode(3, 'moreinformation'); Verify that the USB mouse is plugged in a USB port on the computer and that the purple keyboard PS/2 plug is connected to the purple PS/2 port on the computer. If you have to change the PS/2 connection, shut off the computer, make the changes, and then restart the computer.
uparrow.gifBack to the top
Method 2: Install fresh batteries loadTOCNode(2, 'moreinformation'); Both the wireless keyboard and the wireless mouse rely on AA alkaline batteries for power. If the problem persists, install a fresh set of batteries in the device that you are experiencing problems with.
uparrow.gifBack to the top
Method 3: Resynchronize your device to the receiver loadTOCNode(2, 'moreinformation'); To resynchronize the mouse or keyboard to the receiver, follow these steps.

Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put other wireless keyboards and mouse more than six feet away. 1. Press the button on the receiver, and then verify that the light on the receiver starts to blink. 2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen.

Otherwise, go to the next step. 3. Press and release the Connect Channel button on the bottom of your mouse or keyboard. 4. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 4 again.
uparrow.gifBack to the top
Method 4: Install the latest software loadTOCNode(2, 'moreinformation'); If you are troubleshooting a wireless mouse, download and install the latest Microsoft IntelliPoint software. For more information about IntelliPoint software, visit the following Microsoft Web site:
http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx (http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx) If you are troubleshooting a wireless keyboard, download and install the latest Microsoft IntelliType software. For more information about IntelliType software, visit the following Microsoft Web site:
http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx (http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx) uparrow.gifBack to the top
Method 5: Clean the mouse lens loadTOCNode(2, 'moreinformation'); This problem may occur if you are using an optical or laser mouse and the lens on the mouse is dirty. To clean the lens of an optical or laser mouse, follow these steps: 1. Use a dry cloth to clean the bottom surface of the mouse. 2. Check to see whether the mouse functions correctly. 3. If you see dust on the bottom of the mouse, use a can of pressurized de-ionized air to blow away the dust on the lens. 4. Check to see whether the mouse functions correctly. 5. If the pressurized air canister is not available, blow dry air on the lenses by using your mouth one or two times. 6. Check to see whether the mouse functions correctly. 7. If these steps do not resolve the problem, use a cotton bud to clean the lens without scratching it.

Sep 18, 2008 | Microsoft Wireless Optical Desktop Comfort...

2 Answers

Microsoft Wireless Comfort Keyboard 1.0A


press button on all three devices. the light blinks on kbd and mouse. then go ahead and do the add device. It should do.

Aug 16, 2008 | Microsoft Wireless Optical Desktop Comfort...

1 Answer

I have purchased a Microsoft Wireless Optical Desktop 700 (Keyboard & mouse). I have plugged the wireless receiver in, and get a flashing green light when I press the button on the front. The green...


When you say you pressed the connect buttons on both the keyboard and mouse, do you mean you pressed the connect button on the receiver, and then you pressed the connect buttons on the mouse and keyboard? If not, then that's what you have to do. The 30 seconds of blinking on the receiver is normal, as it gives you time to find and press the buttons on the mouse and keyboard.

I hope this helps, and good luck!

Jul 16, 2008 | Computers & Internet

Not finding what you are looking for?
Microsoft Wireless Optical Desktop Comfort Edition Logo

56 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Computers & Internet Experts

micky dee

Level 3 Expert

2720 Answers

Piyal Perera
Piyal Perera

Level 3 Expert

528 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18391 Answers

Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...