Verizon Westell 327G wireless connection problem
the best thing to do so that you can isolate the problem is to connect your computer first to the gateway using the ethernet cable. make sure first that connectivity is not an issue if you're using a wired connection. once that's done, try accessing the modem, 192.168.1.1 is the address for your westell. all this is while you're connected with a cable. it will be very hard to fix this issue if you're not wired connected able. check the ip address of your computer. it should start with 192.168.1.xx, any other ip address it will mean your computer is not connected to the modem. if it's a 192 ip address, check the ip add in your modem, it be a routable ip add. for example if you're isp provider is verizon, more often the ip address should start with a 71 to a 74. most likely it will be because you can go online using a wired connection. next thing you should check is your wireless settings in your modem. find out your connection type with you isp. if you have a dhcp or open pppoe, turning off and turning on again your modem will fix things, almost always. if you have a pppoe connection, you have to make sure you have the right username and password. after this, check the properties of your wireless connection by clicking on properties in the wireless network icon, check if you need a WEP key if its secured. sometimes changes in the properties of your wireless network is the problem. if this still doesn't work, there might be a defect with your modem, better call tech support for that. you might need to replace the modem. if you're still under warranty do it now because if not, you will have to buy a new modem if it's found that you have a defective modem.
Mar 08, 2008 |
Gateway WESTELL INC. A99-327W11-00...