Just a suggestion but it could be that the person who installed it did not seal the pipes properly, hence the leaking on your floor.
If you recheck these pipes to prevent further problems and see what happens.
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Base pan full of water means there is a water leak. So your machine has a flood detector (floater) and it prevents feeding further water into the machine to prevent the flooding. I think this is the reason. You have to fix the leak.
Just to make sure first clean the base pan water and try it. It will work until again water leaks and activate the floater (flood switch)
You are correct. One of the solenoids on the water valve is not shutting completely and will need to be replaced before it sticks wide open and cause a flood. Here is the part to order. To replace the valve, remove the screws on the top panel, slide it back and lift it off. There you will have access to the valve replacement.
What type of dishwasher do you have? Has your kitchen floor flooded? If it
has. The tray under dish washer isn't water tight. Moisture creates some unusual
problems. Some of newer dish washer the there control panel under the top of
door this also create problem especially if the switches are on the top of the
door. Another moisture problem. I have repaired a new Electrolux dish was
three times in less than 6 months. The floor would flood from the Maytag side
load washing machine. The Madam of the house didn't tell me that the washing
machine flooded the kitchen floor. No window in the door and sometime fill
water solenoid would stick and fill the tube. When they open washing machine
door, 12 gallons of water would spill. So I fix both of them. GB...stewbison
same problem. LG stated I am using too much soap. Cant be because it still does it with no soap. Also have issues with spinning on bed comforter and also drum will not drain. I can wring out a 16oz of water from a cotton shirt sitting in the bottom of drum when completed. Floor is flooded and I am **********. Bought in April 2010 and have had 4 techs out to look at it, but there is no problem. Biggest waste of 600 I ever spent.
I would recommend to call U-line and let them know about the problem. They would recommend to get the unit back to them so they can review it. Make sure nothing was done to the unit. Leave it as is. If they find a defect with the unit then they will ask for estimates. U-line will probably pay for the unit to be brought back to them.
To get inside the machine for a look, you have to take the back panel off, 1. Pull the plug 2. Turn off and then Disconnect the HOT and COLD water hoses at the machine 3. Remove bottom, side and all but 2 top corner screws from the back panel (all around the outer edges only) then supporting the panel, remove one corner screw, let the panel down on that side, then remove the other. 4.Remove panel 5. Grab a light, look inside.
My guess is that the spinning, wobbling drum worre a hose thru.
Good Luck! Hint: Put all the back panel screws in loose, all the way around... then tighten them
La Trisha, There could be many reasons for the leak, however usually all leaks are visable. Your model is a direct drive pump and motor and I have seen a lot of these pumps go bad and leak. You will have to remove the front panel. There should be 2 clips, one on each side of the washer top. Push a putty knife in these clips and the front panel should pop out from the top. Now you will be looking right at the pump on the bottom. It is held on with 2 clips and 2 clamps, a real easy fix. When you remove the front panel, let the washer fill a little again and see if the water is pouring from the pump. You will also be able to get a look at all the other hose attachments. The part number for the pump is 3363394. Good luck..