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Microphone of PK635 webcam is not working on my PC

CD installer is already been installed on my PC but the problem is the built microphone is not working. How do i set it up? Any idea?

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Go to Start, Programs, Accessories, Entertainment, Volume Control and make sure that Microphone is not muted. Also check Start, Control Panel, Sounds and Audio Devices, Audio, Sound Recording, Volume is not muted too.

Posted on Jun 25, 2009

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Posted on Jan 02, 2017

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1 Answer

A4 tech webcam + microphone issue


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Hi i have an a4tech pk-336e but i cant get the microphone working., or does it have a microphone?


Hi there!

This web cam comes with a built in microphone.

You can check the wire connection and see if there is any problem. If it is OK, then try re-installing the software both for the webcam and microphone.

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We cannot use the microphone of our A4tech webcam because the cd installer was misplaced


Uninstall first completely the driver from your computer. Go on Start, click control panel. On control panel double click add remove program. Scroll down to select your web cam driver. Click remove, then restart computer.

To install the latest driver for your web cam and the manual, click the files below

1. A4TECHPKDrivers.rar
2. PK635.zip
3. A4TECHPK-635TroubleShootingManual.pdf

Good luck. Please give a good rating if you successfully install your webcam.

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What you can do now is to select which microphone to use and disable the other one.

Got to "Control Panel" Select "Sound" icon. From the "Sound Window" select "Recording" tab and disable one of your microphone which you don not want to use.

Hope this helps you. Thank you for using Fixya.

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hey possible cause is the driver for your microphone is not yet installed, if you have a cd just reinstall the microphone driver, if you dont have, try to go to this link.http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen

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