Question about HP DesignJet 30n InkJet Photo Printer

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Ipx/spx---- unable to sense net number

The printer sees the ip address but when a job is sent the printer loads the page and then reports the error code '434704' . i forced the printer to print a page by holding down the on/off button and hitting the top right button 4 times. but only half the page prints before it stops. 'ipx/spx status: unable to sense net number'

using mac pro. system 10.4.8

printing via EFI Designer Edition.

system maintenance lost during migration from previous Mac G4


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6 Suggested Answers

  • 30 Answers

SOURCE: HP LaserJet 1020 Prints a Black Line when at the right side when using Ms Word 2007

First, you need to try update the latest microsoft office patch file from microsoft or you can open the MS Word, go to "HELP" menu select the update MS Word or related. Try the latest patch file first. You also can try windows update and select custom update, see their list have this problem solution or not. Second, you need to go to HP website download latest driver for LJ1020 and suitable use on Vista. Lastly, if still not solve the problem, you need this problem/issue to microsoft, ask their solutions. Kent

Posted on Aug 23, 2007

  • 57 Answers

SOURCE: crazy characters start to print when printing from pdf doc or certain websites


I understand that the printer is printing garbage when you are trying to print from internet.

Please follow the below given instructions to resolve the issue.

This issue can occur if the data send from the application from which you are printing, is using the PC-8 character set. This will produce a smiley face or garbage charters each time an unsupported escape code is sent by application. To know the character set, please contact the manufacturer of the application.
Also, you can follow these steps to disable the power managment in the comoputer.
1. Right-click My Computer, choose properties
2. Click Hardware tab, click Device Manager button.
3. Click the + next to Universal Serial Bus Controller.
4. Right-click USB Root Hub, choose properties.
5. Click Power Management tab.
5. Uncheck the option "Allow the computer to turn off this device
to save power.
6. Click Ok.

If the issue persists, follow the instructions from the below given weblink to resolve the issue.

Here is the web document:



Just copy and paste the entire link into the Internet browser's address bar and press enter.

This should resolve the issue.


Posted on Jan 10, 2008

  • 4402 Answers

SOURCE: error msg status 1

sounds like a communication error, are you wireless?
try connecting direct.

Posted on Feb 08, 2008

SOURCE: Will not print Photoshop file

Have you check to see if this is a postscript driver you are using?

Posted on Oct 31, 2008

  • 8637 Answers

SOURCE: HP Business Inkjet 1200 printer always prints the Alignment Page

Normal 0 Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 29, 2009

  • 8 Answers

SOURCE: hp 2420 prints a ''job storage status page'' after each print job

If you have your software driver or print job set to save your print jobs to the printer and your printer does not support this, you will get that error and status page. Here is what the User's manual says about print job storage:
"The printer supports two distinct job-storage features that you can use to initiate printing from the printer control panel after the print job is sent from the computer:
● Proof and hold jobs
● Private jobs
Make sure that you identify your jobs in the printer driver before printing. Using default names might override previous jobs that have the same default name or cause the job to be deleted.

The job-storage features require 48 MB of RAM. For printer models that have less than 48 MB of RAM, you can add memory so that they can support the features."

Posted on Apr 16, 2009

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Print job goes to print queue but does not print

Un install the drivers.
Connect through usb cable observe system recognised the printer?.. if recognised, reload the drivers & chk for the prints.. if not issue with formatter..
Insert net work patch cable., print configuration page., verify the ip address., load the drivers as network printer., chk for the prints., if not printing., ping ip from system... chk withnamother cable.., fotmatter issue..


1 Answer

Hi i have Xerox 7760DN with both ps anc pcl enabled - there's a 68 page document getting prited everytime the printer is turned with bunch of gibbersih from startup. DO you know the resolution for

Sounds like a print job was sent to that printer using the wrong print driver. Unplug the printer from the network and see if it only prints the startup page. If so, then you need everyone to cancel the print jobs they sent to this printer. Then hook the network cable back to the printer and see if a print job can be sent to it (one that has worked in the past). I suspect someone has an old printer driver that is using this machines IP address to print to and it is confusing the Image Processor Board...

Apr 04, 2013 | Xerox Phaser 7760DN Laser Printer

1 Answer

How can I print a configuration page from the E260dn Lexmark?

Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address

in the TCP/IP section.

Click Reports.

The following reports may be viewed from the Embedded Web Server:


Device Statistics

Device Settings

Device Information

Profiles List
Printer Server Setup Page

Jul 25, 2012 | Lexmark E260dn Laser Printer

1 Answer

I have a hp pavilion dv7-2277cl laptop (64 bit) and a hp laserjet 2605dn. suddenly the communication between the two has gone missing. This is a wireless network and worked until last week. I have down...

The one that is missing in the network is the printer.So try to reconfigure the IP of the printer again using the wireless wizard in the printer manager. Or go to Using the HP Network Diagnostic Utility in Windows - HP Customer Care (United States - English)

Also ; Very seldom does the printer itself cause problems. To determine if you have printer trouble, do the following:
  • If you're using a wireless connection, see if the wireless indicator lamp is illuminated? Can you turn on the wireless radio from the control panel of the printer?
  • Print a Network Configuration page and a Wireless Network Test report from your printer's control panel, if available.
    • Does the Wireless Network Test report indicate trouble?
    • Does the report indicate that the printer is connected to your wireless router, and not to a neighbor's? The network name the printer is connected to will be shown on the both the Network Configuration page and Wireless Network Test report.
    • Compare the printer's IP address [X]
      IP address
      An IP address is a series of numbers by which computers, printers and other devices on a network are known. An IP address is usually issued by the local wireless router (network) from its DHCP service. A device is given an IP address that is similar to the wireless router's IP address. For example, if the wireless router's IP address is, a printer may be given an IP address of to the gateway IP address [X]
      Gateway IP address
      This is the IP address of your wireless router. . They should have a similar format (for example, the gateway IP address might be and the printer IP address If the printer has an IP address similar to 169.254.XXX.XXX, it probably is not connected to your wireless network.
    • On some printers, the Network Configuration page will list all wireless networks detected in your area. Is your network listed among those found? Does it have good signal strength?
    • Are there several wireless networks on your same channel or using channels close to your channel? You should use a channel at least 5 channels away from the closest used channel. Consider changing your wireless router's channel to 1, 6 or 11.
  • Are there any error messages on the printer or unexpected blinking lights (consult your manual to determine what to expect)?
  • Reset your printer (usually by removing the power cord from the back of the printer, waiting 30 seconds and then reconnecting the cord. Consult your manual for specifics).
  • Restart your wireless router [X]
    Wireless router
    A wireless router is networking hardware that allows both wired and wireless devices to connect to a network. When connected to a wireless router, devices such as computers, printers, and other Wi-Fi enabled electronics can share one Internet connection AND connect to each other. Connections can be made to the wireless router through a wireless connection or a wired connection using an Ethernet cable. by unplugging the power cord, waiting 60 seconds, then reconnecting the cord to the wireless router.

Dec 16, 2010 | HP Color LaserJet 3500 Printer

1 Answer

Pls. help us,how can we used land cord to connect printer konica 7035 to computer. we already down load a driver from internet . we try many times to check sa IP address and test print but still we cannt...

Using arp command (UNIX)
From UNIX you can use the arp command to assign the IP address to the network interface card.
Perform the following procedure:
1. Turn off the print controller and the main body printer.
2. Log in as superuser on a host on the same subnet as the network interface card. However, if
the server resides on another subnet, complete this procedure to store the IP address in the
network interface card.
3. Find the MAC address of the network interface card. The address is printed on the Status Page
each time you turn on the print controller and the main body printer.
4. Edit the hosts file (usually /etc/hosts) or use NIS or DIS to add IP address and node name of
the network interface card. See the network administrator for the IP address. For example, a
network interface card with a name of printfast and an IP address of has the
entry: printfast
5. Add an entry to the arp cache for IP address and Mac address of the network interface card,
arp -s 0:40:c8:0:0:ff
RS6000 (AIX) requires the ether option after arp -s. For example:
arp -s ether 0:40:c8:0:0:ff
6. Check the print controller and the main body printer to see that the network interface card is connected
to the network. Turn on the print controller and the main body printer.
7. Send a ping command to the network interface card to verify it is running on the network, as
for example:
ping or ping printfast
The network interface card will not respond to this ping command but it will read its IP address
from the packets.
8. Turn off the print controller and the main body printer and back on again and then send the
ping command again to verify that the network interface card obtained its IP address. A confirmation
message displays as: is alive
9. Remove the entry from the arp cache using the following command. Specify the network
interface card either by its IP address or by its name, for example:
arp -d printfast
Konica Network Interface Card INSTRUCTION MANUAL 2-5
Chapter 2 Setting Up the Network Interface Card
Using MAP
By using MAP (Management Access Program) included the CD-ROM that comes with the network
interface card, you can automatically identify the network interface card on the network and set it up
for TCP/IP by using Web Utilities. To use this method to assign the IP address to the network interface
card, the following procedure should be performed on computers in advance:
• TCP/IP correctly configured
• IPX/SPX-compatible protocol installed
• MAP installed and MAP setup correctly executed
About how to set up TCP/IP and how to install IPX/SPX-compatible protocol, refer to Windows Help
menus for example. For MAP, refer to “Using MAP (Management Access Program)” in this chapter.
To change an IP address already assigned to a network interface card, you can not use the
arp command. Use Web Utilities instead. These methods also allow you to set up subnet
mask and default gateway, etc.
Using NIManage
Refer to “Chapter 7 AppleTalk Configuration”.
 Accessing Web Utilities
The network interface card is provided with an HTTP server having Web Utilities. By accessing this server,
you can change settings of the printing system. There are two ways to access Web Utilities, through a Web
Browser, either through Netscape Navigator, version 4.x or greater or through Internet Explorer, version 4.x
or greater.
• Use MAP to have the network interface card on the networks identified automatically, thereby accessing
Web Utilities.
• Use a Web Browser to type the IP address assigned to the network interface card, and thereby access
the Web Utilities. For example:
If you designate the proxy setting in your Web Browser you cannot access the Web Utilities.
For more information see your network adminisrator.
Chapter 2 Setting Up the Network Interface Card
2-6 Konica Network Interface Card INSTRUCTION MANUAL
 Using MAP (Management Access Program)
A utility called MAP is provided on the CD-ROM that comes with the network interface card.
This program automatically identifies the network interface cards on the networks and lists them on Web
Browser screen. From this Web Browser list you can select a network interface card to change its settings
and control Web Utilities.

Aug 31, 2009 | Konica Minolta Printers & Copiers

1 Answer

Installing hp laserjet 4100dtn over the network using tcp/ip addr

Hi admin30:
Here is some info for you.
EIO menu (networked printers)
The EIO (enhanced input/output) menu appears only when an EIO device is installed in an EIO slot
on the printer (such as an HP JetDirect print server). The items in the menu depend on the particular
accessory product installed. If the printer contains an HP JetDirect print server EIO card, you can
configure basic networking parameters using the EIO menu. These and other parameters can also
be configured through HP Web JetAdmin.
Table 27. EIO menu
Item Values Explanation
Select whether or not you want to use
the HP JetDirect menu.
NO: Bypass the HP JetDirect menu.
YES: Use the HP JetDirect menu. You
must change this to YES each time you
want to use the menu.
You must select CFG NETWORK=YES to
display the following items.
Select whether the IPX/SPX protocol
stack (in Novell NetWare networks, for
example) is enabled (ON) or disabled
Select whether the DLC/LLC protocol
stack is enabled (ON) or disabled (OFF).
Select whether the TCP/IP protocol
stack is enabled (ON) or disabled (OFF).
Select whether you want to use the IPX/
SPX menu and set IPX/SPX protocol
NO: Bypass the IPX/SPX menu items.
YES: Use the IPX/SPX menu items.
In the IPX/SPX menu, you can specify
the frame-type parameter used on your
The default is AUTO, to automatically set
and limit the frame type to the first one
For Ethernet cards, frame type
selections are EN_8023, EN_II,
EN_8022, EN_SNAP.
For Token Ring cards, frame type
selections include TR_8022, TR_SNAP.
In the IPX/SPX menu for Token Ring
cards, you can also specify NetWare
Source Routing parameters, which are
SRC RT=AUTO (default), OFF, SINGLE R, or
Select whether you want to use the
TCP/IP menu and set TCP/IP protocol
NO: Bypass the TCP/IP menu items.
YES: Use the TCP/IP menu items.
In the TCP/IP menu, you can specify
parameters to be automatically loaded
from a bootP or DHCP server when the
printer is turned on.
If you specify BOOTP=NO and DHCP=NO, you
can manually set the following TCP/IP
parameters from the control panel: each
byte of the IP address (IP), Subnet Mask
(SM), Syslog Server (LG), and Default
Gateway (GW). You can also manually
set the idle timeout period.
Print an HP JetDirect configuration page
to verify your settings. However, note that
the print server might overwrite selected
parameters with values that ensure
proper operation.
Table 27. EIO menu (continued)
Select whether the Apple EtherTalk
protocol stack is enabled (ON) or disabled

May 26, 2009 | HP LaserJet 4100dtn Printer

1 Answer

Cant connect (or see) my LaserJet 5000 on Windows XP

you should see a menu showing your network card and a window that says stuff like Client for Microsoft Windows. Below that window is an INSTALL button. Click on that and double click PROTOCOL. Select IPX/SPX NetBios and hit OK. You'll probably need the WindowsXP CD to finish installing the protocol.

The LJ5000 is a very old printer and if I remember correctly, it uses the IPX/SPX Netbios language to communicate through a network. Netbios is not installed by default in XP.

May 08, 2009 | HP LaserJet 5000 Printer

3 Answers

Xerox Phaser 8550 Won't Print

I was having the same problem. Turns out the IP address in the printer was incorrect. Once I changed the IP address the printer works just fine through our network again. Find your IP address off your server and follow these steps:

1. Choose Info on display menu, press okay button
2. Choose Info pages, press okay
3. Configuration pages-printer info, press okay
4. IP address should read: Correct IP Address number should be displayed on screen.

If not follow these steps to change it:

1. Find printer setup on display menu, press okay
2. Go to connection setup-press okay
3. Network setup-press okay
4. TCP/IP setup-press okay
5. Auto should show as “Off”
6. TCP/IP should show as “On”
7. DHCP/Boot should show as “Off”

If any of these are not listed on display correctly press ok, reset to either On or Off and then enter correct IP address.

Press okay button and follow steps on display menu to exit back to main menu display screen.

Mar 12, 2009 | Xerox Phaser 8500/DN Printer

2 Answers

Email Address Problems

You must enter a DNS server on the "Network Settings > TCP / IP" page. If you're unsure of it, try copying your default gateway.

Jan 31, 2008 | Samsung CLX 3160fn All-In-One Printer

1 Answer

My Phaser won't print, even though other machines on the network are fine?

I will start not knowing what you have already done but, here goes.
Start first by looking at the port on the printer where your ethernet cable is connected. Look for the green power light, see if its illuminated. Then look at the data light to see if its flashing.
It it is not, check the port and the cable running to the machine.
Have you plugged another printer or device in to the same port that the printer is on to check its functionality? Can you enter the IP address into your Browser,and pull up the printers properities on the browser.
The other thought is that the settings were on Auto in DHCP and the machine changed IP addresses. Do you have a saved configuration page on the machine that tells you what IP address was assigned to the machine? If so, print another Configuration page and compare IP addresses. If you have to reset. Set IP to Manual. And set a static IP address.
Either a dead port or an addressing problem seems most likely.
It's far less likely, although possible that one of the machines boards are bad. Or a hard drive has failed internally. But most of the time when that happens, the machine senses it and gives a fault code indicating what network problem has occured.
You can also check the job status button, see if there is a job hung up as a held for resources, if someone sent a print job with the wrong paper size ot type selected it may be backing up the printer waiting for that specific media to be loaded. Once you delete that job, It will print previous jobs.
Supplies are a possibility, but you should see a message to replace whatever item is low or out.
I do suspect, one of the first 2 issues, a dead port due to the port or cable, or an address change on the machine. That really sounds like the most likely issue

Jan 04, 2008 | Xerox Phaser 7300DN Laser Printer

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