Question about Danby 22 in. DDW396 Free-standing Dishwasher

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Danby countertop dishwasher DDW396W pump size???????????

I have tried relentlessly to find out what size pump I need to get to replace for this dishwasher and no one, not even the company can or will tell me. Any ideas please? i would think it would be smaller than normal dishwasher size...

Thanks~

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  • 54 Answers

Best place for Danby parts is Sears Parts department online. Type in your model number DDW396W. They have diagrams and assessable and parts for just about everything you need.

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=DDW396W&pop=flush

Just click on the sub components area that you need!

Good luck!
-Dustin


Posted on Aug 15, 2009

  • 1 more comment 
  • marconilemon Mar 19, 2011

    Simple repair. Remove cover screws front, sides and back, lift off cover, little motor on left side, give the plastic wheel a spin with your fingers and oil it. If the motor isn't burned out, it will work. Diagrams from dustinfull's link to Sears are handy to see how everything comes apart.
    http://www.searspartsdirect.com/partsdir...

  • Deborah VanderGaast
    Deborah VanderGaast Oct 11, 2012

    The part number for the drain pump dor the Danby model DDW396W is 396.54. I just spoke to customer service at Danby, and they no longer make this part and there is no compatable substitute part. Does anyone know if there is a drain pump from another manufacturer that will work? This pump only connects to the drain hose and an electrical connection, so an exact fit to other parts of the dishwasher is not required. I'm tempted to experiment with simular sized drain pumps.

  • Deborah VanderGaast
    Deborah VanderGaast Oct 11, 2012

    Unfortunately, my motor is burnt out. The plastic wheel spins freely. The motor does not attempt to turn on at all.

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http://www.retrevo.com/support/Danby-DDW396W-Dishwashers-manual/id/886dj685/t/2/
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http://www.acmehowto.com/howto/appliance/dishwasher/dishwasher.php

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Hi and welcome to FixYa, I am Kelly.

Since this a brand new unit you should be in direct contact with the manufacturer here:

If you are unable to effect repairs yourself.

Please call our CUSTOMER HELP LINE

"1 800 26 DANBY"
and ask for assistance.

What I wil ask you to do is look for any tape or packing material in the bottom of the unit. If there is any tape on the float or flood sensors it will give you an error.

I note that there is no mention of P2 errors in the user's manual here:
http://ec1.images-amazon.com/media/i3d/01/A/man-migrate/MANUAL000069317.pdf

Thanks for choosing FixYa,
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This might be to simple but if the pump seems to run then check the tubes for any way that it might be blocked bends, blocks, ect. If the pump is not running, check out Sears Parts Online. They have just about every part for Danby. Put in your model number and choose a sub component with what you need.

Good Luck!
-Dustin



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