Question about Dell Dimension 8400 PC Desktop

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Dell 8400 neither DVD/CD drive are recognized in device manager

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First and foremost is the drive shown in the bios. if it is not shown then alternately change data cable and power connector. once it appears in bios then rest will be ok

Posted on Jun 25, 2009

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Check the connection ( power, data cable )

Posted on Jun 25, 2009

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anandsharad
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SOURCE: Dell 340 will not recognize my cd or dvd drive.

check if you see any light on the drive, if yes. then the power is there and then the problem is with the data cable of the cd drive. try to repalce the cd drive with another cd drive. if it still doesnot work and if the same cables work with the hard drive, then the cd drive has gone bad. and if the new drive also doesnot work then reinstalling the operating system should fix the problem only and only if it appears in the bios. if it doesnot appear in the bios. then the problem is not of the operating system. then its the motherboard.

Posted on Oct 13, 2009

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1 Answer

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1 Answer

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Won't see the dvd drive I installed


No, the slave/master settings are for hard drives. You need to install the CD that came with the DVD- it will have the drivers on it that you need. If you don't have the CD, you can google your dvd make and model number with the word "driver" after it, and sometimes you can find free downloads, and others you have to pay for. Try the CD that came with the DVD first, that's your best shot. Hope this helps.

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1 Answer

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Feb 02, 2010 | Dell Computers & Internet

1 Answer

Thanks for the response. I installed the audio cable but still no sound. Any other suggestions?? Checked the device manager and it tells me that the dvd is functioning properly.


First guess, ensure the speakers are powered, double check all connections. Ensure that all audio drivers are installed in the device manager, or try installing the drivers for audio from Dell's website. You can search via your Dell service tag to provide drivers for your PC.

Ensure the volume control for Windows is turned up and not muted, and ensure the volume on the speakers.

Are you trying to play an audio CD from the DVD drive? If so, it may require a 4 pin analog cd audio cable which goes from the DVD drive to the sound card.

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1 Answer

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2 Answers

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