Question about Canon Office Equipment & Supplies

1 Answer

Canon MP830 Scanning from ADF..paper stops halfway, hangs...

When scanning from the ADF with my Canon MP830, once the first page disappears into the machine, it stops and hangs, frozen. The LCD reads ''Scanning document.'' When I hit cancel on the MP Navigator box on the screen, MP Navigator hangs as well, and I have to Force Quit MP Navigator. I have tried restarting the computer and the printer to no avail. I also reinstalled the MP Navigator scanner driver (Mac).

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 3 Answers

I had been moving some furniture and I think I inadvertently knocked a usb cable loose. I also had it going to a hub that was possibly not working. when I made sure everything was hooked up correctly and directly, it was working fine again. I hope this helps someone. 

Posted on Jun 25, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I DON'T KNOW HOW TO SCAN MORE THAN ONE PAGE


I know, I could go on the Internet, find your manual, read it, and learn if this machine has an Automatic Document Feeder. But I am not going to do that. It is a lot more than scanning three pages.
Anyway, IF the machine has an ADF, sort your pages, insert the stack with the TOP of the documents first. The recto of a page must be facing UP The ADF will sense that some action is coming. Press the Scan button on the machine. The connection to the computer must have been established before pressing SCAN. Also, the computer must have some software to open the scanned document.
You can also use the scanning software installed on your computer.

Nov 25, 2013 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

The scanner is scanning a page in parts (two to three pages result) instead of simply producing one scan per one page,,,how do I get it ti go back to producing one scanned page ?


You do not say how you are scanning. i mean whether you are scanning from the adf or the flat bed. I would assume the problem is with adf scanning. however, make a flatbed scan and see if it comes out as one page, it probably does. If so then the problem lays with the adf section of the machine. open the cover and you will see a black arm that is sprung loaded. When you load a doc the arm is pressed so the machine knows something is there. now follow the route of the doc and on the turn there is another arm. now i reckon this arm is sticking. See if anything is stuck around it remove it.

Try again and hopefully things will be better. If not repost with more accurate detail.

thanks
paul.

Jul 07, 2011 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Trying to fax, scan or copy and anytime I try the erro message Document in ADF press OK to discharge document


Hi sdrnjen977,

Here's what you can do to address the issue and clear error message: Document in ADF.

If you press the Stop button during scanning, Document in ADF. Redo operation after checking document in ADF and pressing OK. appears on the LCD. Press OK button so that the remaining document is automatically fed out.

Removing the jammed document from the Document Tray:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the Document Feeder Cover.

4. Raise the Paper Release Lever, then remove the jammed page from under the roller to the Document Feeder Cver side.

5. Pull out the jammed document from the ADF.

6. Press down the Paper Release Lever, close the Document Feeder Cover, then turn on the machine.

Removing the jammed document from the inner side of the Document Cover:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF.

4. Open the Document Output Slot.

5.Open the Document Cover.

6. Insert your hand into the Document Output Slot, then while pushing up the paper output rollers inside the Document Output Slot with your fingers, pull out the document from the inner side of the Document Cover.

7.Close the Document Cover.

8. Close the Document Output Slot, then turn on the machine.

Hope this helps.

Thank you for using FixYa.

Jun 30, 2011 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

1 Answer

I have a problem with my MP830 it is not scanning.


- Confirm the connection
- between the ADF motor and the ADF PWB, and
- between the ADF PWB and the logic board.
- Replace the
- document feed unit, or
- logic board.

Oct 12, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Canon MP830 not scanning


It won't scan unless you have a program like picasso running on your computer to accept the scan. On the Canon you choose where you want the scanned image to go and if you choose the computer you need a program running to store or adjust the scanned image.

Jun 25, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Scanner Canon 5010c


This is a known problem with the scanner. Use PixEdit to scan which comes around this problem so the scanning terminates OK after the ADF goes empty.

Dec 22, 2008 | Canon DR-5010C Path-Through Scanner

1 Answer

When scanning document stops halfway through ADF


Have you tried lowering the resolution of the scanned document?

Nov 04, 2008 | Canon PIXMA MP780 All-In-One InkJet...

3 Answers

Scanning on MP830


Unless there is something tricky about your problem, it is pretty straight-forward:
1 - place the original on the platen or in the ADF
2 - press "Scan"
3 - choose save to PC, save to PDF, attach to email, open with app. and press OK
4 - choose 2-sided from ADF, 1-sided from ADF, from platen and press Ok
5 - let it do its thing.

Oct 31, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Scanning using Printer control


Did you install the full printer driver package?
The printer has to start the appropriate scanning SW on your PC.

Aug 13, 2008 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

ADF not working for TWAIN APIs


I need a little more description. Does the ADF handles the first page, or no page at all? Keep in mind that Samsung designs its own scanning application (SmartThru). Also check that the connection (parallel or USB) is correctly configured on your app.

Dec 20, 2006 | Samsung SCX-5115 Fax Machines

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

391 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1972 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...