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We have side by side kitchenaid refrigerator. The problem is the freezer side is working, but the vents in the other side (refrigerator) does not blow air. I think the diffuser is not working. Is that correct? Any suggestions. Thanks

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Most likely defrost problem, check for evidence of frost on back of freezer panel, remove evap cover if nec. Make sure evap fan is working, if not, test for power to evap fan, if none, replace. if defrost problem, ohm out heater and defrost thermo, if either open, replace, if not, check defrost timer. If in defrost no power to heater or thermo, replace timer.

Posted on Jun 25, 2009

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Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

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1 Answer

Freezer side is working, but frige side isn't cooling?


Probably a defrost problem. I would suspect that the freezer is not as cold as it should be, even though it still freezes ice cream.
It could be air circulation, so make sure you have not packed the freezer or refrigerator too tightly and blocked the cross over vents.

To check if the problem is the defrost system, look in the louvered vents, or around the fan, to see if there is thicker accumulations of frost/ice on the cooling coil.

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Ice build up on a corner of the coil.


could be low on freon or insuffencient compressor...

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1 Answer

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Most likely it's a defrost system problem. One of the heaters could be bad and that will cause the coils to freeze up reducing the amount of cold air the fan can push into the fridge. Sounds wierd but, trust me, that could be your problem. Mine did that two years ago.

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Check condenser...
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