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Without a wiring diagram it will need either model knowledge or some educated guesswork aided by a multimeter and carefully studying the internal wiring of the power supply.
Without a great deal of additional description I can't help further other than to suggest you contact the retailer who sold the appliance.
It sounds like you need a new power cord. The power cord may be giving just enough juice to charge the battery, but not enough to charge WHILE running. You can pick up a universal power supply from Radio Shack to diagnose if this is the issue. If it is, you can either keep the universal supply or return it and pick up a power supply from e-bay or toshiba.com. Just put in your model number with the toshiba link and look for "accessories", then find the power supplies.
I would recommend getting a new one. Power adapter's die more often than you'd think and a problem with power supply could permanently damage your laptop. They are reasonably priced online and even sold on places like Amazon.
hello if you take the back off look on the power supply board you should see a plastic whites clip with 2 pins coming off it or possible 3 just push it back in .
it will be at the top of the power supply board i hope it helps
OK make a drawing of the back of the switch, you should see 5 openings 2 already with wires in them. From back upper left is black supplied with switch upper right is yellow from the field middle is also a black supplied with switch lower left is black from the power cord and lower right is white from the power cord. Let me know is any more problems
If your dryer cord is flat and gray, then simply attach the two outside wires from the cord to the left and right screws on the terminal block. Connect the center wire of the cord to the center screw of the terminal block. The only important wire is the center wire of the cord goes to the center screw of the terminal. The two outside wires don't matter.
Hi, can you use a multimeter?
If so then check on the power suply what the voltage output should be for that unit.
Then with the power turned on GREAT CAUTION MUST BE TAKEN AT THIS STAGE AS TESTING THE WRONG END COULD CAUSE ELECTROCUTION use the meter to test the laptop end plug only and see what power output you have.
If you can not do this then take the power supply to a technician and have it tested. If ok = dead battery, if not replace power unit.