Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

2 Answers

I have WD External Hardrive (500H1CS-00)which was working fine until I connected it to a different pc. I tried connecting it back to my pc and am not able to retrieve my files. The power cord is plugged directly to the wall outlet, the blue light comes on but then turns off when I plug it into pc with usb. The WD icon is also apparing in the menu at the bottom of my screen when it is plugged in. The WD is not available/shown when I go to My Computer. Does anyone have a solution? Thanks.

Posted by on

  • rickquezada Jun 25, 2009

    thanks for the quick response. tried installing hardware through the control panel, but it says that it is working properly. funny thing is that the light on the WD external drive shuts off when its running, but when I shut down or log off the light illuminates again.

×

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers

Ok...go to control panel then go to add new hardware then go though the steps...should help

Posted on Jun 25, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

I plugged it in to a different wall plug and it worked, this is after i tried ALL the other stuff and 3 pc's win xp, vista and 7 lol.

Posted on Dec 02, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My 500 gig wd hardrive stopped working on its own. it just shows up as a mass usb storage device and doesnt show up as a drive


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

Dec 11, 2010 | Western Digital My Passport Essential SE...

1 Answer

WD external hardrive(320 GB). Every time i connect it to any computer , the computer stops responding. But the computer dictates that there is an external hddrive connected.


Does this happen if you connect it to a different computer?
On the other computer, virus-scan all the files on the drive.
It could be a computer-virus that is getting launched
when you connect it.

Is it your computer's virus-scanner that is trying to "scan" EVERY file, when the drive is connected?

Start the Windows Task Manager. Connect the drive,
and watch the "Performance" tab, to see what resources are being consumed.

Aug 30, 2010 | Western Digital 320GB MyBook External USB...

1 Answer

My wd external hardrive is not recognized anymore on my pc. I have tried on other pcs and tried different usb cables and nothing. I do not want to reformat the drive because I have important information...


Hi. If you here some clicking noise then your external hard drive might be busted already.

Try to contact a local tech and see if he can still pull out your data from there.

Hope you'll be able to extract your files back.

Have a great weekend!!!

^_^

Jun 04, 2010 | Western Digital My Book Essential 320GB...

1 Answer

My WD800 hardrive fell down and now its not


Try connecting it to some other computer, and see if you can retrieve it. Also try a different OS too if it does not work.

May 17, 2010 | Western Digital External USB 2.0 80 GB...

3 Answers

I have a WD portable 320G removable hardrive I can't get my computer to reconize it's plugged in. I tried changing the cords. No luck. Keeps trying to install then comes back unable do to either being...


Connect the external disk-drive to another computer.
If it still is not recognized, then you have a problem:
* the USB-to-disk-drive interface inside the case is faulty,
* the disk-drive inside the case is faulty.

If the former, disassemble the casing, and extract the disk-drive,
and temporarily connect it as an "internal" and "slave" disk-drive to your desktop, and see if you can read the files.

Dec 01, 2009 | Western Digital Computers & Internet

1 Answer

Just plugged in new wd 1tb hardrive to windows xp computer blue light flashing on book front but no icon on computer


Brand new?

Did you follow the instructions in the booklet that were packaged with the external disk-drive?

Did you try connecting the unit to a different computer?

Did you take it back to where you bought it, and ask them to demonstrate attaching it to one of their computers, as a demonstration that it works, or to prove that it is "defective" and the seller must replace it?

Nov 11, 2009 | Western Digital My Book Essential 1TB...

1 Answer

1tb WD external hardrive not mounting, can't access my info ?


First of all, restoring a hard drive rarely affects data stored on it. I usually just adjusts the supporting software that allows it to run properly. Definately check the manual prior to restoring it, though. Formatting it will absolutely erase everything (unless your the FBI). I'm about 99% sure that restoring it will leave your stored data completely unaffected.
You're better off performing the work using the newest OS available. BTW, your BF can plug into the internet and get upgraded to 10.4.11 as well for free and it doesn't take long.

Oct 06, 2009 | Western Digital My Book Essential 1TB...

1 Answer

External hardrive wont transfer data


looks like the usb connection pins are not touching the other connection pins. just check the pins touch each other surface then the data will transfer. check all four pins. if it is a standard A connector then far two pins are power supply and middle two pins are data pins.

v- data- data+ v+
the above are the pins in a standard usb connector

Apr 19, 2009 | Computers & Internet

1 Answer

Archos AV500 / USB harddive


from what i gathered with my archos 5 it is due to a power issue so the archos does not provide enough power to make the external hd work

Mar 08, 2009 | Archos 605 WiFi Digital Media Player

1 Answer

Toshiba Tecra A3 wont boot


yes if u can connect it wd the a server wd a port thn there is no need of hdd ..the main thing is u sould have a server near by

May 22, 2008 | Toshiba Tecra A3 Notebook

Not finding what you are looking for?
Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive Logo

Related Topics:

430 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Arora Singh
Arora Singh

Level 2 Expert

180 Answers

Marcin

Level 2 Expert

191 Answers

yadayada
yadayada

Level 3 Expert

76846 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...