Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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Dyson DC-07 Hose Wand Spring Came Out. How to put back in?

Hi,

I have a Dyson DC-07 and the spring in the collar on the hose that holds the wand came out. The spring holds the yellow plastic locking ring in place popped out. How can I put the spring back in?

Thanks,

Ron

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  • Anonymous Mar 18, 2014

    kenmore model 116 28614801 The middle of the wand stick came apart. It won't stay locked, Don't know where the spring goes

  • Anonymous Mar 21, 2014

    Spring fell out after dropping, no obvious damage, I have the spring, how can I put it back in please?

  • Anonymous Mar 31, 2014

    Spring off cyclone

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  • 83 Answers

You'll see that there is a round piece with a cross shape on the inside of the button wand release button - place the end of the spring over the cross - you'll see the same cross on the collar of the machine...it'll take some doing, but line the other end of the spring up with the cross and pop the button back into place - be sure to click it onto those two gray circular/oval shaped divets at the bottom where the release button connects to so that the button stays in place.

Posted on Jul 30, 2009

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Posted on Jan 02, 2017

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Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC14 - it sounds like this spring may have come out of the clip which secures the Telescope Reach wand in place. Normally the spring will locate behind the clip, keeping the wand locked securely onto the main body of the vacuum until you remove it for above-floor cleaning.

We'd be happy to talk you through replacing the spring - if you have further difficulty in doing this, you would also be able to order a replacement wand if needed.

When you have your DC14 easily to hand, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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If the wand locking clip has come out of place, it should just push back into position. The spring should sit under the end of the clip that you press. If you'd like our experts to talk you through it, or if part of the machine is damaged and needs replacing, please get in touch with us directly.

You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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It's also a good idea to make sure that the hose isn't twisted, as a twisted hose can create resistance as you try to collapse the wand. Remove the wand again and allow the hose to untwist itself fully before attempting to replace the wand on the machine.

I'm confident these steps should resolve the issue, but if you would like some further guidance after you've given this a try, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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If you would like any further advice from our experts, you can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

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Hi its Darran at Dyson.

I am not clear from your question as to whether you have purchased a replacement hose and need to know how to fit it or you are asking how you use the hose to vacuum?

If you are trying to fit a new hose, with the old one removed, simply line up the large plastic cuff on the base of the hose (this is the one with the cable tidy) and push it downwards into the slot at the base of the main body until it clicks into place. You can then insert the wand handle back in and store it on the machine.

If you would like to know how to to use the wand/hose, simply press the wand catch on the front of the wand handle just above the main carrying handle and pull it upwards. You can then splide the hose to the bottom of the metal pipe and press the button on the hose cuff to release the wand handle. The tools fit directly onto the hose cuff for vacuuming the car, your stairs or upholstery.

I hope that this information is useful to you.

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Hi its Darran at Dyson.

From your description of the problem, it sounds as though the wand/hose is blocked. To check this, remove the wand/hose assembly from the machine, switch it on and test the suction from the top of the wand with your hand. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its good here, then you know that the wand handle is blocked.

For the full diagnostics, check out the Support section on our website at www.dyson.com or call our Helpline on 1866MYDYSON.

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HI,
FIRSTLY DETACH WAND FROM UNIT AND SLIDE HOSE DOWN AS FAR AS IT GOES, SPRAY A LITTLE WD40 OVER WAND AND SLIDE HOSE UP AND DOWN, AS FOR THE CAP, TAKE A PAIR OF PLIARS, GRAB HOLD OF END OF CAP AND PULL CAP FULLY OUT OF THE HANDLE,AT THIS POINT CHECK THE SPRING OR REMOVE THE SPRING IF YOU PREFER AND PUSH THE CAP BACK INTO HANDLE AND THAT WILL DO IT FOR YOU.
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Too much suction


Hi.

I have repaired Dyson machines for years & have never come accross this.
The only way you will have trouble extending the hose is if there is a blockage at the bend where you hold the wand could be a coin which when switched on flips accross & blocks oppening.

Is it easy to slide wand from flexi hose with machine switched off ?

If yes you probably have grit stuck under the collar that you push the button to unlock flexi hose from pipe.

http://dc07.atspace.com/

I will be logged in most of the time tonight if you need more help.

Chris..

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