First clear that error from service mode. Press additional function
press 2 and 8 together
press additional function agian
service mode should appear in screen
select copier
select function
select "clear"
select "err"
select ok.
unplug power cord for a few seconds and restart the machine
try to make some copies if problem persist replace the fixing heater assembly
Code Error name/description
E000 fixing overheating
E001 fixing assembly overheating
E002 fixing assembly low temperature
E003 post-standby fixing low temperature
E007 fixing film rotation error
E010 main motor rotation error
E014 fixing motor rotation error
E019 waste toner case full, waste toner case full sensor error
E020 toner clogging between sub hopper and developing assembly
E024 developing assembly connector disconnection
E025 hopper motor, bottle motor error
E032 NE controller counter error
E064 power supply voltage error (high-voltage)
E100 BD interval error
E110 scanner motor error
E191 communication error for high voltage power supply
E202 CIS home position detection error
E225 CIS light intensity error
E227 reader unit power supply error
E248 backup memory error
E261 zero-cross signal error
E315 image data error
E400 feeder communication error
1,206 views
Usually answered in minutes!
×