Question about Arris SURFboard SB4220 Modem

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Network cable unplugged

I have lot of cable modem. After a rainy season all of my modems shows message of cable unplugged when conect to the pc i replaced Lan cards of pc but still then i facing problem and also modems Activity led also not blinking how we can solve this problem.

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  • Anonymous Nov 13, 2007

    I replaced patch cord using between cable modem and pc still then i facing the same problem



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Since it only happens when it rains, it sounds like you may have damaged cable between the modem and the drop. You will need to physically inspect whatever cables you have access to, and you may need to call a field tech out to repair the damaged cable.

Posted on Nov 09, 2007


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