Question about GE 24 in. Profile PDW9880JSS Built-in Dishwasher

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I have a GE Profile dishwasher that is not emptying. Instead, it overflows all over our kitchen. However, it will empty after "reseting" the cycle three or four times. HELP!

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  • irishgiv25 Jun 25, 2009

    localwonder, thank you so much!

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HI, usually, if the dishwasher dose not drain properly, it will be the fault of a defective or, malfunctioning pump. i will list several problem areas to check. Inspect each area properly and, replace any component that is faulty or fouled.


1. Air gap / Drain hoses
If there is an air gap (located in the sink, near the faucet), check to see if it is clogged. Unscrew the top cap and see if there is anything blocking inside. Note: If there is no air gap installed, the dishwasher might not drain properly.

If the drain hose is clogged, the dishwasher would not drain. If there is an air gap installed, it is very common that a hose going from the air gap into the garbage disposer is clogged. Remove and clean the hose. Make sure to reattach the hose before starting the dishwasher.

Note: If you recently had a garbage disposer installed, it is common to overlook removing the drain plug.

2. Broken belt
Some dishwasher models use a belt to drive the pump. Replace the belt if found broken.

Note: Sometimes the belt would just come off the pump. Even though it might not be broken, it is recommended that you replace the belt, because it is probably too stretched out.

3. Pump
Some models have two impellers inside the pump - one, wash impeller, takes care of the wash cycles, the other, drain impeller, drains the water out. If the drain impeller is broken (broken blades, shaft), the dishwasher would not drain. Replace any broken pump components.

4. Drain solenoid
Some models (for example most GE dishwashers) use a drain solenoid to drain water out. Sometimes the solenoid gets stuck, preventing the water from draining out. Try to free up the solenoid. If unsuccessful, you might have to replace the pump assembly.

5. Motor
If the motor is stuck, it is sometimes possible to free it up by manually spinning the motor.

Replace the motor if defective.

6. Timer
Replace if defective (note: uncommon problem).

Posted on Jun 25, 2009

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1 Answer

E15 i want reset it ?


If this is a Bosch dishwasher, the E15 error indicates water in the base of the unit. You need to unplug the dishwasher and pull it out (if it is an under-counter unit) carefully. Empty the water from the base. Sometimes tipping the unit so that the base is tilted 45 degrees from the floor will help the water flow out. Make sure that the entire base is dry.

Replace the dishwasher under the cabinet (if needed) and plug it back in. If the error repeats at the next cycle, you need to determine where the dishwasher is leaking. It could be the outlet hose, the pump or the tub. Replace the bad part. If the dishwasher is under warranty, contact Bosch.

I hope this helps.

Cindy Wells
(if you recently had a flood either under the kitchen sink or an overflow at that sink, you just need to dry the dishwasher base.)

Apr 16, 2015 | Dishwashers

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sounds more like the waste hose is blocked or the pump has packed in. If the machine cannot empty the water this will always appear.

Feb 24, 2013 | Dishwashers

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Have a GE Profile PDW8280 dishwasher. My dishes are not as clean as they used to get - dishes feel gritty and food particles keep getting stuck in the middle and lower arm spay holes. Is there something...


If you have cleaned the filter sump and you are sure the kitchen side of the drain hose is ok, then I suspect there is some problem in the separation circuit between the wash and drain pumps in the dishwasher.

See this diagram.
The turbidity sensor (item 321) could be faulty. This is supposed to check wash water quality and drain it out and bring in fresh water during wash cycle. The other possibility is the flapper valve (item 328) is not working properly. This valve is supposed to separate the drain and wash sides of the dishwasher.

First thing to do is buy a dishwasher cleaning kit (Finish brand if you can) from the supermarket and run empty dishwasher with it according to instructions on the kit. Use the hottest cycle available.

If this does not affect the quality of wash, then start checking the parts I mention above.

Hope this helps.

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1 Answer

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C1 - Partially Blocked Drain - This error will occur when dishwasher was unable to pump out water in less than 95 seconds. Check drain line for debris and blockage. If clear, check for a restricted drain valve in the pump. Check the pressure sensor for correct operation as it sounds like it may be defective and thinks that the machine is still full of water after it has emptied.

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Hello, I can help you. With the dishwasher empty, toss in two cups of white vinegar and run the machine on its longest and hottest cycle. This will thoroughly clean the machine.

Now put in a load of dishes, be sure to run the kitchen faucet til the water is as hot as it will get and then start your machine.

Aug 11, 2009 | Dishwashers

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I would suggest you buy some CLR and run it through a full heavy cycle with the washer empty. Be sure to put it in all dispenser areas and sprinkle about 1/4 cup into the washer before starting.

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I just fixed the very same problem by replacing the piston and nut (part # WD24X10018).

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Just use the manual dispense. The smart dispenser is horrible. You will never get it empty AND you will have congealed soap in the dispenser for ever.

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Soil sensor/timer out of whack


NO SENSOR PROBLEM.TRY THIS , TURN UP THE HEAT AT THE WATER HEATER IF YOU ARENT USING A SANI HEAT CYCLE/EXTRA SCRUB CYCLE.........................THE ONLY WAY YOUR TIME HAS INCREASED IS THAT YOU HAVE A OPTION SELECTED ON YOUR PANEL THAT WASN'T SELECTED BEFORE.YOU WILL SEE BY TIMING THE DIFFERENCES IN THE OPTIONS. THATS IT!!! PLEASE RATE THIS SOLLUTION THANK YOU !!!

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