Question about Maxtor Personal Storage 3200 (U01E200) 200 GB Hard Drive

12 Answers

How Do You Open a Maxtor 3200 500 gb case?

I have a Maxtor 3200 500 gb external hard drive. I use it to store videos and photos.

Yesterday, when I started my computer, the computer displaced the following:

L:\ is not accessible.

The request could not be performed because of an I/O device error.

A buddy of mine told me it may just be loose cable. Told me to open it and check. My question is, how do you open the darn thing? Am I headed in the right direction?

Also, I checked disk management. It recognizes the drive but I still get the same response when I open the appropriate drive. The concerning thing under disk management is that the capacity and the percent available are the same. What's the deal? Did I loose my data?

Need help!

AlohaSunset

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  • 3 more comments 
  • AaroKid Nov 15, 2007

    On mine there is 2 labels, and there is no hidden screws under either!

    So how do I open the box?

    Aaron

  • Anonymous Dec 18, 2008

    i switch off my maxtor after using, could get it back on after a day. which means theres no power going through and also my computer could read my maxtor.

  • Anonymous Jan 07, 2009

    I was useing my mextor yesterday, it started off not coming up and then it finally did. Now I can' pull it up!

  • enakar Feb 11, 2009

    I have the same problem and don't know how to open the covering case.

  • Tuma21 Apr 12, 2009

    can someone please help...i tried everything...even..."How to open the enclosure You will need a long flat piece of metal.

    On the sides of the enclosure are small slits.

    If you look in the slits diagonally you will see a metal tab.

    Slide the metal tabs about 1/4" towards the ends of the case. (there are 4 slides one on each corner)

    The case will now open freely."

    this just does not work for me...

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How to open the enclosure You will need a long flat piece of metal.

On the sides of the enclosure are small slits.

If you look in the slits diagonally you will see a metal tab.

Slide the metal tabs about 1/4" towards the ends of the case. (there are 4 slides one on each corner)

The case will now open freely.

Posted on Dec 14, 2008

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How Do You Open a Maxtor 3200 500 gb case? - 58e2ea9.jpg
Remove the two visible phillips screws on the connector end of the case, (there are no hidden screws under the labels and the little squareish slot is nothing i can figure other than another vent -- then, press down on one side of the top vents and pull apart along the case halves, it disengages three crappy little small plastic latches, there are the same latches on both case sides -- start on either side, it was not easy. i was only able to open one side enough to forcibly pry open the case with my hands (nothing broke in so doing), so i'd say the design is hardly elegant, certainly not "ingenious."...

why open the case? because the green light flickers or does not glow, meaning the drive is not powered so it will not be recognized. Mine fried from connecting a similar looking AC adapter (a common IBM 12V 4A output AC power supply.) They have the same plug as the proper Maxtor 12V 2A AC supply. I'm pretty sure the higher amperage fried the enclosure circuit which resulted in a flashing or no green light - (when it works the light is steady.) Someone on this site said the 90% of the time when this happens it is just the enclosure power supply that failed, and that the fix is to remove the raw drive from the case and put into another enclosure (or connect to an internal IDE/ATA power and connector ribbon)

...but the bad news is when i put the raw drive in a good enclosure, it still only flickered, so i think 500 Gb drive is toast...well, at least i figured how to open the damn case...

Posted on Nov 27, 2007

  • blundellp May 15, 2011

    Here I just managed to get my case cover off. Here's some afterwards photo's to help other's:http://photobucket.com/maxtor3200 took a bit of force!

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I've got an older 3200 USB drive that uses a completely different mechanism. After prying for an hour I discovered that the enclosure is held together by four metal strips with hooks to both sides. They are - barely - accessible through the venting slots and need to be pushed outward about 10 mm to unlock the case.

Posted on Nov 09, 2008

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Unscrew the two screws from the rear of case.
Starting at the rear at the end of the first ventilation hole, push in or squeeze the top half - it will 'Clunk' - pry open the case a bit and push at the end of the next vent hole, it will clunk .. repeat down the top of one side, and then down the other.
Comes of easy this way. 

Posted on Dec 17, 2007

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There are 4 sliding 'fingers' that have to be pushed into the case about 1mm (to unhook them from the case) then slid towards the corners. They are tin metal and are accessible via the middle 4 ventilation slots - ingenious!

Posted on Nov 15, 2007

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I've connected my externar drive in a similar looking AC adapter (but higher voltage). Then I've opened the Maxtor. Connected the disk in a enclosure but the disk was dead........

Posted on Jul 19, 2008

  • benjamin_nie Oct 24, 2010

    On 10/23/10 I stuck a small knife into the middle 4 (2 per side top and bottom) slots, fiddled around and was able to slide the four metal plates toward the extremities of the Maxtor drive. I broke a bunch of plastic in the process and in the end determined that by brute force it was possible to open the drive.

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How can you open it without removing the label? cus that would void the warranty?

Posted on Jun 26, 2009

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Grab the hard drive, set it under a drill. Drill a hole BE CAREFUL, AVOID HITTING THE HARDDRIVE ITSELF. After you've got a visible hole stick a screw driver in it and bent it till the case falls apart. Now just remove the harddrive from the case. Problem solved.

Posted on Aug 03, 2008

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How Do You Open a Maxtor 3200 500 gb case? - 8f316f0.jpgThere are many more than 2 screws, 17 and counting. Yes, on the maxtor 4plus, they are under the label and UNDER THE sticky foot pads. There are many steps and I am stuck at this one. I appear to have all the plastic off, but can't get the metal or the metal cap off. So I have no IDE or whatever connections. I say we report maxtor to the BBB. Jude.

Posted on Mar 02, 2008

Thank you for the info, I connected another power, and seems like my hard drive is burned, I lost thousands in that hard drive, next time will not trust on maxtor hard drives.

Posted on Aug 03, 2008

Having same problem last night I got a I/O Device error and need to know if I

Posted on Feb 29, 2008

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I opened one like 2 months ago. fun .. i think under the label theres a screw.push on it till u find the hole. then poke it with phillips screwdriver... sounds like a bad drive.

Posted on Nov 07, 2007

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