Question about Brother MFC 3820CN All-In-One InkJet Printer

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Cant print anything with new black cartridge

I bought a new black cartridge and when i print something only line print no words.

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  • Brother Master
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Clean your cartridge maintain software or cartridge alignment or print quality high

Posted on Jun 25, 2009

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Posted on Jan 02, 2017

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Black is not working in my brother mfc-240c printer


did you use genunie brother black ink cartridge?

ALL…. Epson & Brother Requires Genuine Cartridges. !!!!!!!!

These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.

I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.

I located a page on http://www.fixyourownprinter.com forum, which had plenty of details about similar issues.

Try the forum, there are alot of issues like yours.

If you find this helpful, pls rate me.

Thanks and Good Luck :0)





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Call 1800 421 6699

Printhead needs to be replaced.
It free of charge replacment

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what are you trying to print in black? the best way to test out a black ink is to open word pad and type some thing random and print it and see if that works. if you have a all in one printer u might have 2 inks one color and one black in the printer

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the printer carriage might be wearing out, it happens on the 5610's, may be time for a new printer. The fading issue sounds like a cartridge issue. Try a oem?

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Ink cartridge replacement


I had the same problem, and after scouring around online for a few days, I learned that this is one of the biggest gripes about this printer. Basically, you're out of luck unless you replace EVERYTHING, even though you only want to print black (nuts, isn't it?). So I went out and bought all new color cartridges, and it STILL won't print. I think it's just a bad printer all around. :(

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