Question about Samsung 26.0 Cu. Ft. Side-by-Side Refrigerator, RS265LABP
Water collects and freezes in the bottom of the freezer. i have cleaned the drain many times but the problem repeats. the manual says check the lock of the filter. i don't know what that means and neither did the samsung rep. any suggestions??
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Posted on Jan 02, 2017
Did any of the repairmen replace the heater which is at fault or did all three of them change it? If it has not been changed then I would suggest that it should be. If it continues to be a problem then you can get drainline heaters added to the system but you would need to talk to a fridge guy before they wasted a journey. The other possibility is that the front cover is not inside the drain pan or a leak in the drain pan, and if you have an icemaker you could even get water coming from further up the cabinet. Either way I would suggest picking your favourite of the three and tell them that the problem is unresolved. Most fridge guys offer some sort of warranty on work that they do. Hope this is of some help.
Posted on Sep 11, 2007
the fan behind the ice maker is iced up poss fault defrost heater gone try total defrost faor a list 36 hrs restart it noise come back then you need to repace the defrost heater hope this helps
Posted on Nov 13, 2008
Yes, you are correct, that is a drain. Use a turkey baster with hot (not boiling) water to flush out the drain tube until water will flow out into the drain pan under the refrig. (where the air blown over it will cause it to evaporate)
Posted on Jan 06, 2009
SOURCE: freezer not freezing
It is likely that you have ice build-up on the tubes behind the back of the freezer. This will prevent effective heat exchange and block air flow AND can cause the water line to freeze. Same exact thing happened to me. Look at the back wall of the freezer. If there is any ice/frost on the wall and ESCPECIALLY if you can see ice through the ventilation holes this is probably it. You will need to defrost the freezer. Uplug the unit and take everything out of the freezer. Put a towel in the bottom and leave the door open. If you want, you can try blasting it with a hairdryer, but even with several spells of hair dryer it took my freezer 18 hours for all the ice to melt. This seems to be a common problem with Samsung side-by-sides. Good luck.
Posted on Jan 21, 2009
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