Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Canon MP830 not scanning

I have a fairly new Canon MP830 Printer. I load the photo in the feeder on top, (ADF} and press scan. Nothing happens.What could be the problem??
Thanks!

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  • ceekay1 Jun 25, 2009

    Hi-

    I previously scanned 4 photos without Picassa today. I have Photoshop on my PC. I simply scanned it to my PC and there it was. For some reason it is not feeding or doing anything this time. Weird....


  • ceekay1 Jun 25, 2009

    HI,

    Wanted to let you know the cable from the computer to the scanner was ever so slightly disconnected/ajar probably from when I put the flash drive in right next to it.
    Thanks anyway!


  • ceekay1 Jun 25, 2009

    Hi Dan,

    It was something really simple. The connection between my computer and the scanner had come loose. Once I secured it, the scanner worked just fine. Thanks for your response however!


  • JDTec
    JDTec May 11, 2010

    You have to set the program to scan from the ADF or the flatbed scanner.

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It won't scan unless you have a program like picasso running on your computer to accept the scan. On the Canon you choose where you want the scanned image to go and if you choose the computer you need a program running to store or adjust the scanned image.

Posted on Jun 25, 2009

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2 Answers

Document in ADF error, however there are no


I'm having the very same problem. No paper was ever stuck and the first time I tried to scan a document by laying it on the glass, not even through the feeder and it did this, and just like with you now it won't even print. Apparently this happens a Lot. I sure wish I would have seen these issues before I bought it! I wish I could help you out, but at least you know you're not alone.

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How to print using ADF feeder?


You take the paper with face to print Up and the top of the paper towards the interior of the ADF. You can also put a stack of papers. When you press the copy/scan command from the machine console or the computer, the automatic document feeder starts.

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How do I scan more than one page at a time


Hi there,
To scan more than one page at a time you can use ADF.
The Automatic Document Feeder (ADF) can scan multiple pages, including duplex pages. When using the ADF:
* Load the document into the ADF faceup, short edge first.
* Load up to 50 sheets of plain paper into the ADF input tray.
*Scan sizes from 148 x 210 mm (5.8 x 8.3 in.) to 215.9 to 355.6mm (8.5 x 14 in.).
* Scan documents with mixed page sizes (letter and legal).
*Scan media weights from 52 to 120 g/m2 (14 to 32 lb ).
* Do not load post cards, photos, small items, transparency, photo paper or the thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

Hope this helps. Please rate my response.
Thanks
Have a good day.

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1 Answer

How to scan picture to upload on computer


First, ensure you are connecting the scanner to your computer. I'm assuming USB connection, and that you're using an operating system supported by this device.

Next, install the drivers and software for this device. Those should have come with an installation disc, but if you don't have that disc, you can get them from the PIXMA MP830 support site, here:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=12804

To scan a single document, place the document:
1. Place the document face down on the platen glass.
2. Open the MP Navigator 2.2 software.
3. Click Scan Photo/Document.
4. Click Document Type drop-down arrow and select the type of document to be scanned. Chose from the following types.
  • Color Document(Simplex): Select this to scan one side of color documents.
  • Color Document(Duplex): Select this to scan both sides of color documents.
  • B/W Document(Simplex): Select this to scan one side of monochrome documents.
  • B/W Document(Duplex): Select this to scan both sides of monochrome documents.
  • Text(Simplex): Select this to scan one side of text documents.
  • Text(Duplex): Select this to scan both sides of text documents.
5. Click 'Specify' and set the preferences as required. Click here for detailed information

6. After making the setting changes, click 'Scan'

7. Click 'Save to PC' or 'Save as PDF file'. Save to PC is displayed when an image is captured with Scan Photo/Document or Batch Scanning


The directions for Batch Scanning, or using the ADF to scan, are shown below.
  1. Place the document(s) in the Automatic Document Feeder (ADF).
    1. To scan using the ADF, remove any documents from the platen glass.
    2. Open the document tray.

      mp830_documenttrayopened.jpg
    3. Insert the documents face-up in the ADF and then adjust the document guides.

      mp830_adfguides.jpg
      Note:
      When scanning using the ADF, the documents will automatically feed.


  2. On the Windows desktop, double-click 'MP Navigator 2.2'.
    1. Alternatively, on the Windows taskbar, click 'Start', point to '(All) Programs', 'Canon', then 'MP Navigator 2.2'.
    2. Then click 'MP Navigator 2.2'. MP Navigator opens.

  3. Click 'Batch Scanning'.

    mp830_batchscanning01.gif

  4. Click Document Type drop-down arrow and select the type of document to be scanned. Chose from the following types.

    * Color Document(Simplex): Select this to scan one side of color documents.

    * Color Document(Duplex): Select this to scan both sides of color documents.

    * B/W Document(Simplex): Select this to scan one side of monochrome documents.

    * B/W Document(Duplex): Select this to scan both sides of monochrome documents.

    * Text(Simplex): Select this to scan one side of text documents.

    * Text(Duplex): Select this to scan both sides of text documents.

  5. Click 'Specify' and set the preferences as required. Click here for detailed information.

  6. After making the setting changes, click 'Scan'.
    1. After the documents are scanned, a dialog box will appear indicating to load the next document.

      mp830_scancomplete.gif
    2. After the next document is loaded, click 'Scan'.
    3. Repeat steps 6a and 6b until all documents have been scanned and then click 'Exit' to end the scanning process.

  7. After all documents have been scanned, ensure the documents, in the preview area, are selected (have a check mark).

    mp830_batchscanning03.gif

  8. Click 'Save to PC' or 'Save as PDF file'. Save to PC is displayed when an image is captured with Scan Photo/Document or Batch Scanning.

    mp006.gif
    Save to PC dialog box


    mp007.gif
    Save as PDF file dialog box

  9. Make settings to save a file. (Click File save settings for details.)

  10. Click 'Save' after all settings have been selected.

Aug 27, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Can't scan from Pixma MP830


I have the same printer...there is a program in Canon Utilities called MP Navigator 2.2 (should have downloaded from the software). Open it from Start, All Programs, Canon Utilities, MP Navigator. (if you right click, you can create a shortcut on your Desktop which is convenient) Don't know how savvy you are, but I was able to figure it out and discovered that you can even scan documents, save them as a PDF file and send them through email.

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Hp 6210 won't print or read anything that goes through top feeder


The scanner unit is not coming to the home position for the ADF, you can't get individual parts.

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3 Answers

Scanning on MP830


Unless there is something tricky about your problem, it is pretty straight-forward:
1 - place the original on the platen or in the ADF
2 - press "Scan"
3 - choose save to PC, save to PDF, attach to email, open with app. and press OK
4 - choose 2-sided from ADF, 1-sided from ADF, from platen and press Ok
5 - let it do its thing.

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1 Answer

Scanning using Printer control


Did you install the full printer driver package?
The printer has to start the appropriate scanning SW on your PC.

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