Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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I have a Kenmore "21." The ice maker has a problem. The spindle with prongs that flips the cubes out of the molds suddenly shattered while making ice. Where can I get a replacement part?

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Hey ther, this should be easy to locate. First, I need the full model number of the fridge or if the ice machine was purchased seperate, I need the number on it. The model number for the fridge should be located inside somewhere to the right or left. Let me know so we can get this fixed for ya

Posted on Jun 25, 2009

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Posted on Jan 02, 2017

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1 Answer

Ice maker makes ice but don't dispense ice or water


Hello Greig;
My name is Peter. I am a retired field service refrigeration technician.
I do not know what type of ice maker you have. Some have wire arms on the side, some have a downward plastic curved arm and some have a paddle arm on the side.
Some ice makers when they harvest have a plastic ice mold that rotate and flex, others have a little heater that heats the mold then activates finger arms to rotate and sweep the cubes from the mold.
Bad Sensor? All ice makers have temperature sensors. The sensor activates the harvesting of ice cubes when it senses the cubes are frozen. On some plastic ice cube molds it is a white wire on the bottom of the mold. On the cast steel molds the sensor is in contact with the mold at the front end.
Bad Motor Module? All ice makers have a motor module. The module has a control board and plastic gearing for the motor with in the module. The motor module is the assembly in front of the ice maker. The motor module tells the water valve when & how much water to fill the mold. It tells the mold heater, on the cast steel molds when to turn on after it reads the temperature sensor and then it tells the motor when to start rotation.
Not all ice makers can be repaired. Most are solid state.
The ice maker with the cast steel mold can be repaired. Remove the ice maker - Unscrew the one screw under the ice maker. Loosen the 2 screws on top so you can lift up and remove the ice maker from the wall. With a small screw driver wedge in the wire harness connector to free the icemaker. Pop the front cover off (No screws). Unscrew the 3 screws on the motor module and remove. This part is replaceable. Inspect for Burn marks and broken gearing. Unscrew the 2 screws to the heater and mold assembly to access the sensor - this is replaceable. There is no way to test this sensor.

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1 Answer

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Hi,

Inspect the ice maker itself, sounds like either you have a jammed cube or your ice maker is not turning on heater to eject ice cubes from mold. If heater is the failure - replace ice maker. If unit is jammed, clear the ice maker mold and allow to cycle to see if damage was done to gear or ice production is restored.

Good Luck

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1 Answer

How do I un freeze the ice cube maker?


The heater on the bottom of the ice maker has failed and you will need to replace the ice maker mold. Here is a link to the part.
If you would rather replace the ice maker, here is that part.

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1 Answer

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Have you tried adding a bit of water to the ice mold? Is their an ice cube stuck in the ice mold? If you have an ice cube stuck in there just heat the im with a hair dryer till the cube clears and fingers go around. Listen to see if you hear water going into the mold.

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1 Answer

Water works on door but ice maker isn't making ice occasionally hear noise like trying to dump ice cubes but no ice


the water valve located on the back of the refrigerator that the water line is connected to could be bad. if no water is coming to the ice maker then it shouldn't have any ice or water in the ice mold. if it is empty you can try pouring enough water in the mold to make ice cubes. wait an hour or so and see if the ice maker dumps the ice. if it does you probably have a bad water valve.

if your ice maker has ice in it but had been making small cubes you should check to make sure you don't have a jam. small cubes could be from low water pressure or a blockage. if your refrigerator has a water filter it may be time to replace it if the water dispenser water pressure is also low.

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1 Answer

Ice cube sticks and jams arm won't go round


You have a bad mold heater, located on bottom of ice maker.

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1 Answer

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The mold heater on the bottom of the ice maker is shot, that is why the cubes will not release. The grinding is the sweep arm trying to push the frozen cubes out.

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1 Answer

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Look for an ice cube lodged in the fingers IM. Get a hair dryer and melt that dude. No ice cube? Add some water to the IM mold. If it kicks out some ice but makes no more then you is gonna need a water valve. If it don't kick out no ice then you is gonna need a ice mold thermostat. Either one is very easy and cheap to fix. let me know Kimosabe.

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1 Answer

Ice maker is not ejecting the ice cubes


sounds like you have an issue withthe ice maker mold heater, not afield servicable part, replace the entire ice maker a assy, easy to do 2-3 screws and a wire harness

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1 Answer

Kenmore Ice Maker


Ice cube stuck in mold. Solution get out the hair dryer and heat up the mold till it harvests. Time will tell if the maker starts doing right again but I bet you it does!

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