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Samsung HLN617W 61 in. Rear Projection HDTV Television
Problem for Samsung HLN617W 61 in. Rear Projection HDTV Television

No picture just voice




By jnadella on Jun 24, 2009

" "
Samsung DLP HLN61W tv when i turned on i just get voice and no picture.
Comments:

Jun 29, 2009

- yes i get the power up jingle.I bulb is not bad but still replaced the buld and no picture still.

Jun 29, 2009

- I don't even get the menu.The input was from the Cable.As i am so used to the menu i try to change it to the video input and i cannot see the picture and i hear the voice.I can see the lamp glow and the wheel spins on the back side of the tv.When i turn on the TV usually it will take some time to come up initially but now when i turn it on the voice comes very quicky with out the picture.

Jun 29, 2009

- I took of all the inputs and still when i turn on the TV i need to get blue screen and i see a blank screen.Can i take off the lamp and switch on the TV to check the color wheel if it is spinning or not.

Jul 07, 2009

- I was thinking that the color wheel might gone bad and replaced it.Now i don't have the lamp on.Did i miss anything while relacing the color wheel ?

Jul 09, 2009

- I was able to figure that out and fixed that and the lamp is on now.I am getting all stars on the whole screen now after fixing the color wheel.Some time few of them some time i have stars on the whole screen.

Jul 09, 2009

- I was able to figure that out and fixed that and the lamp is on now.I am getting all stars on the whole screen now after fixing the color wheel.Some time few of them some time i have stars on the whole screen.

Clarification Request

Posted by Mr_Wizardtex on Jun 28, 2009

What input?

Solution #1

posted on Jun 29, 2009
Somewhat Helpful)

Mr_Wizardtex

Rank: Wiz  Samsung Expert
Rating: 83%, 81 votes
You should not get Jingle if CW, Lamp or ballest are failing. Look behind the set and see if you see the lamp glow. Do you get a menu at the very minimum? The input determination is a critical troubleshooting element. Is it on all inputs including the tv tuner? If the component input for example is the only suspect input it would suggest wiring problem or external equipment setup problem. Depending on the vintage of the external componet. It is possible that the output you were using on the device somehow was changed. Some early set top boxes allowed to to select what output is used. The audio implies you have those wires connected proper. Give us an update
thanks
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Solution #2

posted on Jun 29, 2009
Somewhat Helpful)

Axle80

Rank: Guru 
Rating: 93%, 43 votes
Do you get the power up jingle? If so, you may have a hefty problem. That could be from a variety of places. If you don't, the first thing to check/replace is the bulb. From there move on to the ballast and then onto the color wheel. Look at the back of the set, on the right hand side is an access panel, its held in place by one screw. Remove the screw and you'll see the silver lamp housing inside, there are two gold screws on either side. Loosen them, they wont come completely out, and use the black handle to pull the lamp housing straight out toward you. There wont really be a sure fire way to tell if the bulb is bad. The filament that actually burns is inside the glass tube that comes from the middle of the bowl. The wire you see inside the tube is flat and very thin. Just below that tube will be a round bulb shape. If you see white looking powder in that tube, you bulb is likely bad, but as stated, there isn't always a tell tale sign that the bulb is out. Order a new one. I recomend rivervalleyelectronics.net, they allow returns if the bulb turns out to not be your problem. The bulb will come out of the housing fairly simply, with just a few screws. Replace, reverse and fire it up. Post back with the results or email me directly and I'll take you onto the next step if this doesn't fix the tv. Cfoley@hawaii.rr.com Good luck.
Comments:

Jun 29, 2009

- This set is if you've determined that as Wizardtex stated, isn't influenced by using a different input.

Jun 29, 2009

- Did you try and swap inputs? Use the composite AV's and see if if makes a difference. You may still get the jingle if the Color wheel motor is failing but not frozen. Do you hear any odd noise comming from the back of the tv?

Jun 29, 2009

- Does the lamp stay lit the entire time or does it turn off? I don't me this to come across as short, but I need to make sure you're looking at the actual color wheel. You won't be able to see the color wheel with the lamp in place. If you remove the lamp and look into through the glass it shines into you'll see a portion of the color wheel. If you bypass the door switch (tape works fine) and powe one the tv, you may get the color wheel to spin. Is this what you're seeing?

Jun 30, 2009

- If you remove the lamp housing you will have to find and bypass the lampdoor switch. The easiest way to do this is to take the back panel off the TV. I don't remember if there is a lamp sensor on this tv. It would be a simlar type of switch near the optics block that would sense if the lamp housing is in place. If you bypass both switches you will be able to see the color wheel spin briefly (if its operating correctly). The color wheel looks like a baseball sized pie made of three different colors of glass.

Jul 09, 2009

- Replacing all the various cables is a bit of a challenge, if you're sure you got everything connected, try manually bypassing the lamp door switch and see if that fires the lamp. If thats not the problem check your ballast to make sure its plugged in, there is a small detection wire that plugs into the daughterboard on the ballast. Make sure thats in place too.
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