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Posted on Jun 24, 2009
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My microwave (only 1 year old) just gave me a Sensor Error and it sounds a little different like the fan is going out. What should I do?

  • pdlarue Jun 25, 2009

    Thank you.

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1 Answer

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  • Master 15,935 Answers
  • Posted on Jun 24, 2009
Anonymous
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Sensor error can mean a variety of conditions... none of which are unit failure.

If you were in the middle of a cooking program (popcorn, reheat, beverage, potato etc...and opened the door - simply close the door and press clear/off.

Is the unit still operational... heating spinning etc. or is it dead?

If this is the case...that would mean that either the magnetron thermostat or the cavity thermostat would be faulty, depending on the model # - but in most cases it would be a thermostat.


If the unit works properly - there is no harm in using it.
If not - a service call is in order to determine the faulty component.

If you have additional concerns - please use the "Continue With this Expert" option so we are connected in the future.
Thanks for using FixYa!!

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If the microwave oven is 10 years old then it is time to consider a new unit, by your description it is going into cascade failure where different parts have stopped working, the buzzing sound is the magnetron warning you, it is about to fail. The fans job is to keep the magnetron cool while it is running.
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good luck .

please rate !
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Microwave run but dont heat

The running sound is only the fan. The heat comes from a magnetron which is the primary part of every microwave, Sounds like the magnetron is dead. If it's a newer unit (1 to 3 years old) it should be covered under a warranty. Contact the manufacturer for repair or replacement.
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Microwave won't heat

Then I would suspect one of these problems:

- loose or corroded connection at the magnetron
- bad magnetron
- shorted high voltage diode

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

At our site, we now have a video available showing how to remove a typical control panel assembly in under 5 minutes.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

Here are some links you or someone you know can use for test help, but read their safety warnings first:

http://www.gallawa.com/microtech/diode.html
http://www.gallawa.com/microtech/mag_test.html
http://www.gallawa.com/microtech/xformer.html

If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you or the labor charge to do the work.

Some manufacturers will send you the magnetron to do it yourself. If nothing else, you can save about $75 by taking it to the shop yourself.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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Sounds like it overheated, tripped the thermostat, then the thermostat reset. Chances are you have a bad magnetron. GE may have a campaign (not a "recall", mind you!) to offer free replacements if yours is a model that has a known history of problems with the magnetrons. I would call GE and ask them about that. *grin* GE Answer Center 1-800-626-2005 24 hours a day, 365 days a year
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