Question about Carrier 38CKC060 Air Conditioner

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I get the error code E2 It only shows 2 zones on my 4 zone syst

My comfort zone II has 4 zones but the thermostat only shows 2 and those two the are not getting air

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I reset the circuit breaker to the panel and everything is good now.

Posted on Jun 25, 2009

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1 Answer

Carrier Comfort Zone II Thermostat is blank and the 3 companion thermostats are all showing Error Code C1. What does that mean?


Hi Anonymous,
For all wall mounted and Artcool split system codes

Error code = C1 or CH1
Flashing Light = 1
Fault = Indoor temperature sensor open or closedcircuit.
Display = Indoor.
Indoor Operation = ON

Error code = C2 or CH2
Flashing Light = 2
Fault = Outdoor temperature sensor open orclosed circuit.
Display = Indoor Outdoor.
Indoor Operation = ON

Feb 14, 2015 | Carrier Heating & Cooling

1 Answer

I have a Carrier Comfort Zone II with 2 controlled zones. The floor with just the sensor controls perfectly. I set that zone at 75 and it stays at 75. The other zone has the actual thermostat. If I se


Sounds to me like a bad damper or a bad zone panel. Turn tstat off and call for cooling on zone 2. Then see if your still getting cool air to zone 1.( where the main tstat is)

Jul 15, 2017 | Heating & Cooling

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I have a Comfort Zone CZ1500W showing an AO5 error code. I have 9 ohms across each element. The fan thermostat reads open. When I bypass it the fan runs, but no heat. The element thermostat reads


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Our Carrier Comfort Zone II thermostat, which has 2 zone readouts, currently shows a temperature of 00, as in zero zero, on one zone. That is the main zone for our home. Zone 2, for spare bedrooms, etc....


This .pdf file may be of help to you:
www.brivis.com.au/.../Carrier%20Comfort%20Zone%20II%20Owner's%20Guide.pdf
Perhaps you could get some help from Carrier Support here:
http://www.residential.carrier.com/support/index.shtml
I noticed they have an option of talking to an engineer, and perhaps they could explain how to reset or set the unit.
Hope this helps.

Sep 25, 2010 | Heating & Cooling

1 Answer

We have the same problem, was hit with lightning and came up E1


You didn't get a Carrier tech. Carrier technicians only work on commercial equipment. Residential applicaitions, installation and service of Carrier residential units are done by dealers. They are not carrier owned but get buy the product at discount get training and get to show our logo. You can't fix the boards, they have to be replaced. It sounds like you have a Gen II VVT system. You can get the part via Totaline stores or a distributor. You will need to know how to readdress the other controllers to operate correctly. Use WWW.Carrier.com.

Aug 03, 2009 | Carrier 38CKC060 Air Conditioner

1 Answer

Thermostat shows error on unused zone


You will need to take the inside cover down on the front air conditioner. There is a control box mounted there, open the control box and you should see many dip switches on the face of the board. Make sure that Zone 1 and Zone 2 are selected (furnace as well if your furnace is fed through this thermostat). After making sure that the switches are set, turn off the thermostat and hold down the mode and zone buttons at the same time, turn the tstat back on. When EE appears on the face, release the buttons and see if everything works. If not, then I would say that you have a bad control unit in the air conditioner.

Jun 30, 2009 | Dometic Rooftop RV Air Conditioner

5 Answers

Carrier Comfort Zone 2 flashing E2


the e2 error on your thermostat is a problem with the return temp sensor on your system, the only thing you can really do is call a company and replace it, you can't bypass it or remove it cause the system wont run properly

Jun 29, 2009 | Carrier 38CKC060 Air Conditioner

1 Answer

My COMFORT ZONE 2 thermostat has an E2 on thE DiSplAY. Can you tell me what error 2 is? Seams like not controlling temperature between the two stories of the house


Leaving air temperature sensor lockout. If the duct temp is normal, the sensor is probably faulty and will require replacement.

May 13, 2009 | Heating & Cooling

1 Answer

Thermostat issue with comfort zone II.


Is this an electric or gass furnace - Eather of these can can have this problem its most recomendable that you call a seviceman .
in the case of electric furnace you may requier a new heat sequencer. And in the case of gass you may requier a new relay.

Feb 18, 2009 | Carrier 38CKC060 Air Conditioner

1 Answer

My Heat will not work on my upstairs unit. I am getting an E2 error code on my carrier thermostat. what does that mean?


the e2 code on a carrier comfort zone thermostat is indicitive of the external safety sensors which are located on your units ductwork in the attic. the e2 code are the hpt/ and lat sensor codes. the hpt is the heat pump temperature sensor and the lat is the leaving air temperature sensor. you can pull off the cover of the panel and behind it will actually give you all the fault codes associated with you carrier tsat.each sensor has a certain ohm rating and if its out of the range it will fail. now as to the reasons for failure, the indoor coil could be dirty, filters dirty, refrigerant charge incorrect.

Dec 03, 2008 | Carrier Heating & Cooling

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